• City view
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Located in the central business district of Surabaya, Ibis Surabaya City Center offers a 24-hour front desk and free Wi-Fi access in the rooms. Rooms are fitted with a flat-screen TV, air conditioning and hardwood as well as parquet floor. En suite bathroom features a shower, hairdryer and free toiletries. Taste Restaurant serves Western food and buffet breakfast, while Rendezvous Bar serves light meals and snacks. Meetings and conventions can be accommodated as the hotel provides meeting room and banquet facilities. Ibis Surabaya City Center is a 10-minute drive from Tunjungan Plaza Shopping Mall and 15-minute drive from Surabaya Zoo. Juanda International Airport is 21 km away.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

ibis
Hotel chain/brand
ibis

Property highlights

Situated in the best rated area in Surabaya, this hotel has an excellent location score of 8.7

Breakfast info

Continental, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.6
Cleanliness
8.0
Comfort
7.9
Value for money
8.1
Location
8.7
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Wong
    Malaysia Malaysia
    Bed is comfortable with extra pillow, love the bath room
  • Deyan
    Denmark Denmark
    Good place to stay. Not so far from the shopping centre.
  • Sheera
    Malaysia Malaysia
    It’s only 10mins walking to the main mall. Next to the hotel has indomart which very practical

Hotel surroundings

Restaurants
1 restaurant on site

  • Taste Restaurant
    • Cuisine
      Chinese • Indonesian • Seafood • Local • Asian • International
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free

Facilities of Ibis Surabaya City Center

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Facilities for disabled guests
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa facilities
  • Massage
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Indonesian

House rules

Ibis Surabaya City Center takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash is not accepted Ibis Surabaya City Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Ibis Surabaya City Center

  • Ibis Surabaya City Center offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Couples massage
    • Spa facilities
    • Hand massage
    • Foot massage
    • Head massage
    • Back massage
    • Full body massage
    • Neck massage

  • Guests staying at Ibis Surabaya City Center can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Check-in at Ibis Surabaya City Center is from 14:00, and check-out is until 12:00.

  • Ibis Surabaya City Center has 1 restaurant:

    • Taste Restaurant

  • Room options at Ibis Surabaya City Center include:

    • Double
    • Twin

  • The prices at Ibis Surabaya City Center may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Ibis Surabaya City Center is 1.7 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.