Welcoming guests in Surabaya, Great Diponegoro Hotel is situated in the East Java region, 3 km from Tunjungan Plaza and 4 km from Gubeng Train Station. House of Sampoerna is 1.2 km from Great Diponegoro Hotel, while Grand City Mall is 6 km away. Guests can enjoy various local dishes at the on-site restaurant and access WiFi in all areas free of charge. Decorated with colourful accents, the rooms in the hotel are equipped with air conditioning and a flat-screen TV. Rooms at Great Diponegoro Hotel also come with an electric kettle for coffee/tea making. Private bathrooms feature a shower and free toiletries for your convenience. Guests at the accommodation can enjoy an Asian buffet breakfast every morning. Speaking English and Indonesian, staff will be happy to provide guests with practical advice on the area at the 24-hour reception. The property is located 2.6 km from Submarine Monument and 5 km from Red Bridge Surabaya. The property is 9 km from Jalesveva Jayamahe Monument - Monjaya and Suroboyo Carnival Night Market. The nearest airport is Juanda International Airport, 13 km from the hotel.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
7.9
Cleanliness
8.0
Comfort
8.1
Value for money
8.3
Location
8.4
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Sophie
    United Kingdom United Kingdom
    Great layover before leaving for the train. Station nearby. Clean room. Comfortable bed. Tea and coffee facilities. Water provided Helpful staff brought luggage to our room
  • Charles
    Singapore Singapore
    staff is friendly especially housekeeping and security, NOVEN was the one who clean my room after the second day i stay there he know what stuff i want without asking me 😂 and to the security i don't know his name he willing to lend his helmet for...
  • Alessia
    Italy Italy
    The room was super clean, staff is really nice and we have appreciated the rooftop bar 🤩

Hotel surroundings

Restaurants
2 restaurants on site

  • Zhang Restaurant
    • Cuisine
      Indonesian • Asian
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal
  • Level Up Sky Lounge
    • Cuisine
      American • Chinese • Indonesian
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal

Facilities of Great Diponegoro Hotel Surabaya

Most popular facilities
  • Free WiFi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Luggage storage
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Executive lounge access
    • Wake-up service
    • Tile/marble floor
    • Laptop safe
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service
    Accessibility
    • Wheelchair accessible
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator
    Wellness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Massage
      Additional charge
    Languages spoken
    • English
    • Indonesian

    House rules

    Great Diponegoro Hotel Surabaya takes special requests - add in the next step!

    Check-in

    From 14:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0+ years
    Extra bed upon request
    Rp 200,000 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa UnionPay credit card JCB American Express Cash Great Diponegoro Hotel Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Great Diponegoro Hotel Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

    Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

    FAQs about Great Diponegoro Hotel Surabaya

    • Great Diponegoro Hotel Surabaya is 1 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Great Diponegoro Hotel Surabaya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Great Diponegoro Hotel Surabaya offers the following activities / services (charges may apply):

      • Massage
      • Couples massage
      • Neck massage
      • Hand massage
      • Back massage
      • Head massage
      • Foot massage
      • Full body massage

    • Room options at Great Diponegoro Hotel Surabaya include:

      • Double
      • Twin
      • Suite

    • Yes, Great Diponegoro Hotel Surabaya is popular with guests booking family stays.

    • Great Diponegoro Hotel Surabaya has 2 restaurants:

      • Zhang Restaurant
      • Level Up Sky Lounge

    • Check-in at Great Diponegoro Hotel Surabaya is from 14:00, and check-out is until 12:00.