Located right in the centre of Mataram, the strictly non-smoking Golden Palace Hotel Lombok offers modern and elegant accommodation with an outdoor swimming pool, an on-site spa and wellness centre, and free WiFi in throughout the property. It takes a 5-minute drive from the hotel to Mataram Shopping Mall and a 30-minute drive to Senggigi Beach. The nearest airport is Lombok Praya International Airport, 30 km away from the property. Each room here will provide you with an LED TV, central air conditioning and a seating area. There is also an electric kettle. Featuring a shower, private bathroom also comes with a hairdryer and free toiletries. Extras include satellite channels. At Golden Palace Hotel Lombok you will find a fitness centre. Other facilities offered at the property include luggage storage. The property offers free parking. For dining option, the on-site Cendrawasih Restaurant serves Chinese dishes, while Merak Restaurant serves Indonesian and Western dishes. Alternatively room service is also available for in-room dining. Guest can also enjoy afternoon tea at the on-site Sky Lounge, which is surrounded by rooftop garden overlooking the city. Free live music is available on certain nights.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.8
Cleanliness
9.2
Comfort
9.0
Value for money
8.9
Location
8.9
Free WiFi
8.1
High score for Mataram
Select topics to read reviews:

See what guests loved the most:

  • Cindy
    South Africa South Africa
    Comfortable bed, clean room, good ac and excellent helpful staff. Great room service. Near to malls and a mart.
  • Yuli
    Indonesia Indonesia
    Everything! The staff were very friendly and attentive. The room was clean, breakfast offered many options and was delicious.
  • Pawlus0804
    Poland Poland
    Amazing and helpful staff, high standards of the room, great breakfast and very good location. I'd totally recommend it for everybody.

Hotel surroundings

Facilities of Golden Palace Hotel Lombok
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Spa and wellness centre
  • Fitness centre
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Towels
View
  • City view
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Activities
  • Karaoke
    Additional charge
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Fitness
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Indonesian

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Golden Palace Hotel Lombok takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

12+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa JCB American Express Cash Golden Palace Hotel Lombok accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that guests are required to present the same credit card used for booking upon check-in and payment at the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

FAQs about Golden Palace Hotel Lombok

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Golden Palace Hotel Lombok is from 14:00, and check-out is until 12:00.

  • Yes, Golden Palace Hotel Lombok is popular with guests booking family stays.

  • Golden Palace Hotel Lombok offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Karaoke
    • Swimming Pool
    • Fitness

  • Golden Palace Hotel Lombok is 1.4 miles from the centre of Mataram. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Golden Palace Hotel Lombok may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Golden Palace Hotel Lombok include:

    • Suite
    • Twin
    • Double