DoubleTree by Hilton Surabaya
Jl. Tunjungan 12, Genteng, 60275 Surabaya, Indonesia – Excellent location - show map
- Swimming Pool
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
- Lift
- Parking on site
Get the celebrity treatment with world-class service at DoubleTree by Hilton Surabaya
Situated in Surabaya, 1.7 km from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a shared lounge, a terrace and a bar. The accommodation offers a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property. At the hotel, the rooms have a desk. All rooms will provide guests with air conditioning, a safety deposit box and a flat-screen TV. The daily breakfast offers buffet, continental or Full English/Irish options. At DoubleTree by Hilton Surabaya you will find a restaurant serving Chinese, Dutch and Indonesian cuisine. Vegetarian, halal and gluten-free options can also be requested. The accommodation offers a children's playground. DoubleTree by Hilton Surabaya features amenities such as an on-site business centre and sauna. Popular points of interest near the hotel include Pasar Turi Train Station Surabaya, Joko Dolog Statue and Cheng Hoo Mosque. The nearest airport is Juanda International Airport, 17 km from DoubleTree by Hilton Surabaya.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Private parking
- Non-smoking rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
Availability
Select dates to see this property's availability and prices
Sustainability certification
Categories:
See what guests loved the most:
- Marcia
Singapore“The Hotel is really nice and clean, There is like security check upon entrance so you know it is safe. Check in was fast. I was a little under the weather when I reached the Hotel and did request for like plain porridge which I think they don't...” 
Stephen
Australia“Breakfast was excellent, the staff were all very helpful. The room was spacious and well appointed. The location in the center of Surabaya was extremely convenient. The pool was a lovely place to relax and the gym was good for a casual workout.”
Fritstania Australia“We enjoyed the variety within the hotel and Cloud 22.”
Hotel surroundings
Restaurants3 restaurants on site
- Makan Kitchen
- CuisineChinese • Dutch • Indonesian • International
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbianceFamily friendly • Traditional
- Dietary optionsHalal • Vegetarian • Gluten-free
- The Koffee Deli & More
- CuisineLocal • Asian • International
- Open forBrunch • Lunch • Dinner • High tea • Cocktail hour
- AmbianceModern
- Dietary optionsHalal • Vegetarian
- Cloud 22 Rooftop Bar
- CuisineLocal • International
- Open forDinner • Cocktail hour
Facilities of DoubleTree by Hilton SurabayaGreat facilities! Review score, 9.1
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Private parking
- Non-smoking rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
- Bath or shower
- Free toiletries
- Bathrobe
- Hairdryer
- Alarm clock
- Outdoor furniture
- Terrace
- Bicycle rental
- Cooking classAdditional charge
- Kids' club
- Nightclub/DJAdditional charge
- Children's playground
- Seating Area
- Desk
- Flat-screen TV
- Video
- Radio
- Telephone
- TV
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Tea/Coffee maker
- Valet parking
- Parking garage
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Tour desk
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centre
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Car hire
- Laptop safe
- Soundproof rooms
- Lift
- Heating
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Pants press
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Auditory guidance
- Visual aids: Tactile signs
- Visual aids: Braille
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Open all year
- All ages welcome
- Shallow end
- Pool/beach towels
- Sun loungers or beach chairs
- Kids' pool
- Fitness
- Sun loungers or beach chairs
- Fitness centre
- Sauna
- Mandarin
- English
- Indonesian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cash
DoubleTree by Hilton Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Dear Valued Guest,
We are glad to have you and thank you for staying with us.
Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event.
In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022.
Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel.
Should you have any concerns or inquiries, please do not hesitate to let us know by dialling GSM mobile at +62 811 3200 5302, and we will be more than happy to assist you.
Thank you and we wish you a pleasant stay!
FAQs about DoubleTree by Hilton Surabaya
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DoubleTree by Hilton Surabaya has 3 restaurants:
- Makan Kitchen
- Cloud 22 Rooftop Bar
- The Koffee Deli & More
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Check-in at DoubleTree by Hilton Surabaya is from 14:00, and check-out is until 12:00.
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Guests staying at DoubleTree by Hilton Surabaya can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegan
- Halal
- Asian
- American
- Buffet
-
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Yes, DoubleTree by Hilton Surabaya is popular with guests booking family stays.
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The prices at DoubleTree by Hilton Surabaya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at DoubleTree by Hilton Surabaya include:
- Triple
- Suite
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DoubleTree by Hilton Surabaya offers the following activities / services (charges may apply):
- Fitness centre
- Sauna
- Children's playground
- Kids' club
- Bicycle rental
- Swimming Pool
- Nightclub/DJ
- Cooking class
- Fitness
-
DoubleTree by Hilton Surabaya is 2.5 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.
