Best Western Papilio Hotel
Jalan Ahmad Yani 176-178, Gayungan, 60235 Surabaya, Indonesia – Great location - show map
- Free WiFi
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Luggage storage
- Lift
- Parking on site
- Facilities for disabled guests
Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. Free WiFi access is available throughout. The air-conditioned rooms have a seating area and a flat-screen cable TV. A safety deposit box, an electric kettle as well as a refrigerator with a minibar are provided. En suite bathroom offers a shower, hairdryer and free toiletries. City view can be enjoyed from the room. Guests can enjoy dining on Indonesian specialities as well as western and Chinese cuisine at Mariposa Restaurant. Alternatively, guests may also order from the room service. Staff at the 24-hour front desk can assist with car hire and airport transfers, while the concierge service will be happy to assist with luggage storage. There is also meeting/banqueting facilities and a business centre. After a day of sightseeing guests may enjoy relaxing massage at the spa and wellness centre. Best Western Papilio Hotel is a 15-minute drive away from Royal Plaza and a 20-minute drive away from Juanda International Airport.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Private parking
- Non-smoking rooms
- Fitness centre
- Room service
- Facilities for disabled guests
- Restaurant
Property practices
Categories:
See what guests loved the most:
Arzia
Indonesia“Everything is great I'd love to stay in this property and I will stay there next time😍”- Caroline
United Kingdom“Pool, staff were so helpful. Very clean beds really comfortable. Staff could not do enough for you. Indie the receptionist was great as was one of the senior staff who organised a doctor.” - Abdul
Pakistan“Very nice assortment for breakfast. Its outstanding”
Hotel surroundings
Restaurants1 restaurant on site
- Mariposa
- CuisineAmerican • Indonesian • Asian
- AmbianceFamily friendly • Modern
- Dietary optionsHalal
Facilities of Best Western Papilio HotelGreat facilities! Review score, 8.1
- Free WiFi
- Private parking
- Non-smoking rooms
- Fitness centre
- Room service
- Facilities for disabled guests
- Restaurant
- Toilet paper
- Restaurant
- Parking garage
- Electric vehicle charging station
- Concierge service
- ATM/cash machine on site
- Luggage storage
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Air conditioning
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Emergency cord in bathroom
- Toilet with grab rails
- Fitness
- Sun umbrellas
- Sun loungers or beach chairs
- Fitness centre
- English
- Indonesian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of IDR 300000 is required on arrival. That's about GBP 14. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cash is not accepted
Best Western Papilio Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Best Western Papilio Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of Rp 300,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
FAQs about Best Western Papilio Hotel
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Best Western Papilio Hotel is 2.8 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Best Western Papilio Hotel is from 14:00, and check-out is until 12:00.
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Room options at Best Western Papilio Hotel include:
- Double
- Suite
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Guests staying at Best Western Papilio Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- Continental
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Best Western Papilio Hotel offers the following activities / services (charges may apply):
- Fitness centre
- Fitness
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Best Western Papilio Hotel has 1 restaurant:
- Mariposa
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The prices at Best Western Papilio Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, Best Western Papilio Hotel is popular with guests booking family stays.
