Featuring free WiFi and a terrace, El Carmen Suites offers pet-friendly accommodation in Antigua Guatemala, 800 metres from Santa Catalina Arch. Rooms come with a private bathroom fitted with a bath and shower. There is a 24-hour front desk at the property.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Antigua Guatemala, this hotel has an excellent location score of 8.4

Breakfast info

Continental, Vegetarian, Vegan, American, Breakfast to go

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
3 double beds
2 double beds
1 extra-large double bed
1 single bed
and
2 double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.1
Cleanliness
8.6
Comfort
8.4
Value for money
7.9
Location
8.4
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Cadrin
    Canada Canada
    Really enjoyed our stay and the staff was very helpful. Centrally located and within walking distance to main attractions. The included breakfast was absolutely great!
  • Diana
    Poland Poland
    First of all the staff! We felt welcome by the staff (reception, restaurant and cleaning) from the first minute and throughout our entire stay. They were all very friendly, helpful, polite and professional. Great job!!! In general we really...
  • Lucie
    United Kingdom United Kingdom
    The room had two double beds which was great, good warm shower and the reception was very helpful. Also had a beautiful courtyard!

Hotel surroundings

Restaurants
1 restaurant on site

  • El Carmen Café & Restaurante
    • Cuisine
      Local • International • Latin American
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan

Facilities of El Carmen Suites
Great facilities! Review score, 8.1

Most popular facilities
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Inner courtyard view
Outdoors
  • Outdoor furniture
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Media & Technology
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Breakfast in the room
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is needed).
  • Street parking
Reception services
  • Invoice provided
  • Luggage storage
    Additional charge
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Safety deposit box
    Additional charge
General
  • Shuttle service
    Additional charge
  • Vending machine (drinks)
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

El Carmen Suites takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Check-out

From 01:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 10 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

2+ years
Extra bed upon request
US$15 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Mastercard Visa Discover JCB Diners Club American Express Cash El Carmen Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform El Carmen Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about El Carmen Suites

  • El Carmen Suites is 650 yards from the centre of Antigua Guatemala. All distances are measured in straight lines. Actual travel distances may vary.

  • El Carmen Suites has 1 restaurant:

    • El Carmen Café & Restaurante

  • Room options at El Carmen Suites include:

    • Double
    • Family
    • Twin
    • Triple

  • Check-in at El Carmen Suites is from 15:00, and check-out is until 12:00.

  • Guests staying at El Carmen Suites can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • American
    • À la carte
    • Breakfast to go

  • The prices at El Carmen Suites may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • El Carmen Suites offers the following activities / services (charges may apply):

    • Massage
    • Foot massage
    • Walking tours
    • Full body massage
    • Tour or class about local culture
    • Head massage
    • Spa/wellness packages
    • Couples massage
    • Bike tours
    • Hand massage
    • Back massage
    • Cooking class
    • Neck massage

  • Yes, El Carmen Suites is popular with guests booking family stays.