Located on the scenic Theotokopoulou Street, in Chania, Palazzo Hotel is housed in an old mansion just 50 metres from the sea. It offers traditional rooms with wooden floors and ceilings, and has a furnished rooftop terrace. Palazzo rooms are air conditioned and offer views over Theotokopoulou Street or the old town. They come with a satellite TV, minibar and safety box. All units also have a living area and a private bathroom, while some also have a balcony. Guests can start their day with a continental breakfast including fresh fruits, yogurt, cakes, marmalades and honey. Room service is also available. Within 300 metres, guests can reach the centre of Chania featuring many taverns, bars and cafes. The Venetian Port is at 150 metres. Free public parking is available at Talo Square, located 50 metres away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Elia Hotels
Hotel chain/brand

Property highlights

Situated in the real heart of Chania Town, this hotel has an excellent location score of 9.7

Breakfast info

American, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
2 single beds
or
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
8.9
Cleanliness
9.3
Comfort
9.2
Value for money
8.8
Location
9.7
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Gillian
    United Kingdom United Kingdom
    Perfect location for exploring the Old Town. We also liked being able to use the beach facilities and restaurant at our sister Elia hotel at Agia Marina.
  • Declan
    United Kingdom United Kingdom
    Wonderful location in the Old Port. Lovely views of the sea from our balcony
  • Nicholas
    United Kingdom United Kingdom
    Perfect location with a balcony view across the sea, close to the harbour but quiet and peaceful with vehicle access limited to service vehicles. Great staff with lovely comfortable air conditioned room.

Hotel surroundings

Facilities of Elia Palazzo Hotel
Great facilities! Review score, 8.9

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Terrace
  • Laundry
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Express check-in/check-out
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Car hire
  • Soundproof rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Languages spoken
  • Greek
  • English

House rules

Elia Palazzo Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Cash Elia Palazzo Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Elia Palazzo Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 1042Κ050Α0132400

FAQs about Elia Palazzo Hotel

  • The prices at Elia Palazzo Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Elia Palazzo Hotel is 700 yards from the centre of Chania Town. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Elia Palazzo Hotel include:

    • Twin/Double

  • Elia Palazzo Hotel offers the following activities / services (charges may apply):

    • Hiking
    • Snorkelling
    • Diving
    • Fishing
    • Canoeing
    • Cooking class
    • Bike tours
    • Bicycle rental
    • Walking tours
    • Tour or class about local culture

  • Guests staying at Elia Palazzo Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • American
    • Buffet

  • The nearest beach is just 750 yards from Elia Palazzo Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Elia Palazzo Hotel is from 15:00, and check-out is until 11:00.