The Old Custom House

The Quay, Poole, BH15 1HJ, United Kingdom – Excellent location - show map – Railway access

<p><b>Excellent</b> location — rated 9.7/10! <small>(score from <b>124</b> reviews)</small></p> <p>Real guests • Real stays • Real opinions</p>
a dining room and living room with wooden beams at The Old Custom House in Poole
a living room with a couch and a table at The Old Custom House in Poole
a window view of a harbor with boats in the water at The Old Custom House in Poole
a bedroom with two beds and a chair and a window at The Old Custom House in Poole
+15 photos

The Old Custom House

Lock in a great price for The Old Custom House - rated 8.7 by recent guests.

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Lock in a great price for The Old Custom House - rated 8.7 by recent guests. to get started.
Scored 8.7
8.7
Rated fabulous
Fabulous
124 reviews
  • Apartments
  • Kitchen
  • Sea view
  • Free WiFi
  • Private bathroom
  • Heating

Offering sea views, The Old Custom House is an accommodation located in Poole, 1.1 km from Hamworthy Beach and 1.6 km from Poole Harbour. The property is around 9.1 km from Sandbanks, 10 km from Bournemouth International Centre and 23 km from Corfe Castle. Free WiFi is available throughout the property and Poole Beach is 400 metres away. The units in the apartment complex are fitted with a flat-screen TV. Every unit includes a kettle and a private bathroom with a shower and a hair dryer, while selected rooms are equipped with a fully equipped kitchen equipped with a dishwasher. At the apartment complex, each unit has bed linen and towels. Monkey World is 24 km from the apartment. The nearest airport is Bournemouth Airport, 17 km from The Old Custom House.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities
  • Free WiFi

Property highlights

Top location: Highly rated by recent guests (9.7)

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.6
Location
9.7
Free WiFi
10
High score for Poole
Select topics to read reviews:

Guests who stayed here loved

  • Grannyd
    United Kingdom United Kingdom
    “Perfect location right on the quay, short walk to several bars and restaurants but far enough away not to be affected by noise. Old town is literally round the corner on The Cockle Trail, which was an excellent way to learn some local history and...”
  • Nigel
    United Kingdom United Kingdom
    “I enjoyed the proximity to the bustling Poole Quay area. Marcus, the manager, was friendly and helpful.l. Additionally, the area is very beautiful.”
  • T
    United Kingdom United Kingdom
    “Very clean. Spacious room big shower beautiful views”
Quality rating
This property is rated 3 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Managed by Marcus

Company review score: 9.1Based on 116 reviews from 1 property
1 managed property

Company information

Always happy to host guests at our historic Custom House in the heart of Old Town Poole. This historic part of town dates back to mid 1300`s and is steeped in mystery and history. Come and stay at our recently renovated apartments with veiws over poole harbour and the Quay

Property information

Poole Custom house was built in 1781 in Mid Georgian style. It was destroyed by fire in 1813 and replaced exactly as originally built. The original building was itself a rebuilding of the late 18th century Red Lion Coffee House. The striking entrance steps were copied from the Guildhall. The Custom House is part of a group of buildings that are all typical of an old quayside setting including the Town Cellar and Harbour Office.

Neighbourhood information

Amble around the narrow streets and alleys of Poole’s old town and drop into the Waterfront Museum, before heading off for a wander along the Quay, a hive of boating activity. You can sit outside one of the many cafés and pubs that line the waterfront and watch the smart Sunseeker yachts mingle with the old fishing boats.

Language spoken

English

Property surroundings

Facilities of The Old Custom House
Great facilities! Review score, 8.9

Most popular facilities
  • Free WiFi
Parking
No parking available.
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Electric kettle
Bedroom
  • Linen
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Tea/Coffee maker
Building characteristics
  • Private apartment in building
  • Detached
Miscellaneous
  • Non-smoking throughout
  • Heating
Languages spoken
  • English

House rules
The Old Custom House takes special requests - add in the next step!

Check-in
From 15:00 to 21:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about The Old Custom House

  • The Old Custom House has the following number of bedrooms:

    • 1 bedroom

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • The nearest beach is just 450 yards from The Old Custom House. All distances are measured in straight lines. Actual travel distances may vary.

  • The Old Custom House is 800 yards from the centre of Poole. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Old Custom House is from 15:00, and check-out is until 10:00.

  • The prices at The Old Custom House may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Old Custom House offers the following activities / services (charges may apply):

    • The Old Custom House can accommodate the following group size:

      • 3 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.