Thank you for choosing Hotel261 for your stay. To ensure you have a pleasant experience, please review our hotel rules and management policies:

Hotel Rules and Management Policies

Reception Hours

• Our reception is open from 8 am to 11:30 pm.

ID Requirements

• Check-in requires a government-issued photo ID (Driver’s License, Residence Permit, National ID Card, or Passport). Digital or scanned IDs are not accepted. Failure to provide an ID will result in the inability to check-in.

Deposit Requirements

• £20 cash or an ID (EU ID card, Residence Permit, Driver’s License, or Passport) is required as a deposit for metal keys. This deposit cannot be paid by card.

Check-In and Check-Out

• Earliest check-in: 2 pm

• Latest check-in: 11:30 pm

• Check-out time: between 8 am to 11 am. Please see us at the reception if your check-out time is outside of these hours.

• Early check-in cannot be guaranteed. However, if you arrive after 12 am and your room is available, we will accommodate you. Planned arrivals between 8 am to 12 am require advanced booking and an early check-in fee.

• Ensure you arrive by 11:30 pm to avoid issues with check-in, as we are not able to accommodate check-ins after this time as the hotel is closed overnight.

Early Check-Out Deposit Return

• If checking out before 8 am, see us the night before to exchange your key for the deposit.

Luggage Storage and Vouchers

• You can leave your luggage at the hotel upon arrival or departure. Luggage storage during departure is only for the same day.

• Enjoy a “15% off all meals” voucher for Little Napoli, valid for lunch and dinner.

Breakfast

• Breakfast is served at Little Napoli from 8 am to 11:30 am, a 5-minute walk from the hotel.

• Please request a breakfast voucher at the reception in the morning.

• Early breakfast or takeaway options must be arranged in advance.

• Lunch or dinner options for the price of breakfast can be discussed with the chef.

Parking

• Limited parking spaces are available for £15 per day, valid from 2 pm on the day of check-in to 11 am on the day of check-out. Parking must be booked in advance to ensure availability.

• Payment is made at reception upon arrival.

Bicycle Policy

• Bikes are not allowed inside the hotel or stored on the premises. You may chain them outside by the car park at your own risk.

Hot Water Availability

• Some rooms may require running water for 5-10 minutes before it becomes hot due to long piping systems.

Towel and Linen Policy

• Bed linen and towels are changed on the morning of every 5th day of your stay. Please leave the towel on the floor to indicate that it needs changing.

Room Electricity

• Please turn off lights and devices when leaving the room, as there is no automatic switch-off.

Smoking Policy

• We are a smoke-free hotel. You may smoke outside the hotel, away from the entrance. Smoking is not permitted in the doorway or on the stairs.

Thank you for your attention. Should you have any questions, please do not hesitate to contact us at the reception during the opening hours. We look forward to welcoming you and ensuring a comfortable stay.

Sincerely,

Hotel261 Management