The Queen at Chester Hotel, BW Premier Collection
City Road, Chester, CH1 3AH, United Kingdom – Excellent location - show map – Railway access
The Queen at Chester Hotel, BW Premier Collection
- Garden
- Pets allowed
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All 218 bedrooms have complimentary Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Parking
- Free WiFi
- Family rooms
- 2 restaurants
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- 24-hour front desk
- Tea/coffee maker in all rooms
Categories:
Guests who stayed here loved
- Usher
United Kingdom“Room was lovely..staff were professional and well mannered” 
Lindsey United Kingdom“Staff were amazing on arrival on front desk. Hotel was beautiful. Had a room upgrade which was really appreciated after a dreadful train journey. I couldn’t believe my luck to get off train and walk straight across the road. It was so wonderful to...”
Lisa United Kingdom“We had the Lily Langtry honeymoon suite which was lovely, very spacious, super comfy bed. Breakfast was top class with everything you could ask for. We have stayed on the King Suites previously and thought these were better.”
Karen United Kingdom“The situation of the hotel is spot on. I stayed there back in 2016 so remember it being in a good location.”- PPeter United Kingdom“Excellent location, room very comfortable, breakfast good variety and plentiful. Staff were all very pleasant and helpful especially in the breakfast room.”
Sally United Kingdom“The staff are lovely. We also love queenie the cat! The renovation is wonderful. The hotel is a credit to Chester!”
Catherine
Jamaica“Beautiful grounds, clean and modern. I highly recommend.”- Catherine United Kingdom“It has been elegantly refurbished & has a lovely welcoming atmosphere All the staff in every role are friendly and pleasant . Being able to leave your luggage for a while post check out is incredibly helpful . Breakfast quality is fantastic value...”
- Kirkham United Kingdom“Staff very friendly. Lovely room . Breakfast excellent .My partner forgot her toothbrush,even brought her one up from reception.”
Andyferry United Kingdom“Beautiful building, clean, facilities great, friendly staff.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
What is the earliest you can check in
4pm is our earliest check in. Early check in is not guaranteed.Answered on 15 November 2021Do you have irons in the room
There are iron and boards in the bedrooms.Answered on 5 December 2019Is there car parking available
There is chargeable public parking to the rear of the hotel.Answered on 23 August 2021Do any of your rooms come with a jacuzzi bath ?
Yes some of the hotel rooms have jacuzzi bathsAnswered on 5 December 2019Is there a charge for pets and how much is it?
£15 charge for petsAnswered on 9 January 2021Hi, Are there coffee making facilities in all of the rooms please?
Hi ,yes all rooms have coffee making facilities. ThankyouAnswered on 14 September 2021- Still looking?
Hotel surroundings
Restaurants2 restaurants on site
- Kings' Grill
- CuisineBritish
- Open forBreakfast • Dinner
- V&A
- Open forLunch • Dinner
Facilities of The Queen at Chester Hotel, BW Premier CollectionGreat facilities! Review score, 8.2
- Parking
- Free WiFi
- Family rooms
- 2 restaurants
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- 24-hour front desk
- Tea/coffee maker in all rooms
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
- Shower
- Linen
- Wardrobe or closet
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
- Electric kettle
- Socket near the bed
- Clothes rack
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Tea/Coffee maker
- Electric vehicle charging station
- Accessible parking
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Dry cleaningAdditional charge
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safety deposit box
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Carpeted
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- English
- Hindi
- Polish
- Tamil
House rulesThe Queen at Chester Hotel, BW Premier Collection takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine printNeed-to-know information for guests at this property
For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.
£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.
The dinner supplement is not available on New Year's Eve.
FAQs about The Queen at Chester Hotel, BW Premier Collection
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The Queen at Chester Hotel, BW Premier Collection is 1,000 yards from the centre of Chester. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at The Queen at Chester Hotel, BW Premier Collection is from 16:00, and check-out is until 11:00.
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Guests staying at The Queen at Chester Hotel, BW Premier Collection can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- Gluten-free
- Buffet
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The Queen at Chester Hotel, BW Premier Collection offers the following activities / services (charges may apply):
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Room options at The Queen at Chester Hotel, BW Premier Collection include:
- Double
- Twin
- Triple
- Suite
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The Queen at Chester Hotel, BW Premier Collection has 2 restaurants:
- V&A
- Kings' Grill
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The prices at The Queen at Chester Hotel, BW Premier Collection may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
