Guests are requested to contact the property after booking for information regarding their stay, including reception opening hours, services available for an extra fee and activities available in the surrounding area. Guests requiring accommodation adapted for reduced mobility are asked to contact the property after booking. Please note that a pre-payment equal to the total amount of the reservation will be taken once the reservation is made. This will be automatically refunded in the event of a free cancellation. Payment is possible with a Visa or a Mastercard only. For stays from 1 to 6 nights, bed linen and towels are provided. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests. For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge. If guests don’t clean the kitchenette and wash the dishes, extra fees will be charged. Please note that when travelling with pets, the property can only accommodate one pet at an extra cost of EUR 10 per night upon prior confirmation. All taxes except the city tax which is to be paid at the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Vacancéole - L'Allée des Dunes - Ondres Plage in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

A damage deposit of € 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.