Located in Palma de Mallorca, 2.2 km from Playa Ca'n Pere Antoni, Protur Naisa Palma Hotel provides accommodation with a terrace, private parking, a restaurant and a bar. This 4-star hotel offers a concierge service, a tour desk and free WiFi. Guests can use the spa and wellness centre with an indoor pool, fitness centre, and sauna, as well as a shared lounge. The hotel will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Protur Naisa Palma Hotel every room is fitted with bed linen and towels. Guests at the accommodation can enjoy a buffet breakfast. The area is popular for cycling, and bike hire and car hire are available at Protur Naisa Palma Hotel. Speaking Catalan, German, English and Spanish, staff are ready to help around the clock at the reception. Popular points of interest near the hotel include Passeig del Born Avenue, Palma Intermodal Station and Plaza Mayor. Palma de Mallorca Airport is 9 km away, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Protur Hotels
Hotel chain/brand

Property highlights

Situated in the best rated area in Palma de Mallorca, this hotel has an excellent location score of 9.3

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 single bed
1 large double bed
or
2 single beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.5
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.6
Location
9.3
Free WiFi
9.1
Select topics to read reviews:

Guests who stayed here loved

  • Jessica
    Australia Australia
    Fantastic spot to stay in Palma, we made most use of the spa/sauna and gym. The room was comfortable and clean. The staff were all lovely, they offer a free drink pass. The breakfast buffet was great too.
  • Rebecca
    United Kingdom United Kingdom
    Staff couldn't help you enough and were so friendly! The location is amazing, perfect distance to walk to the centre of Palma in 10 mins. Facilities were great and everywhere was spotless. The breakfast had lots of choice and catered for all...
  • Jessica
    Australia Australia
    Good location just a short walk from city centre. Close to police station so felt safe. Room was cleaned daily and bed was big and comfortable. Breakfast was amazing! We didn’t have breakfast on our reservation so we paid for it two days in a row...
  • Zara
    United Kingdom United Kingdom
    Friendly, professional reception staff. Rooftop pool area and location very good. Very clean in all areas with cleaning staff very discreet.
  • Mieszko
    Poland Poland
    Fantastic localization. High quality od service, nice and helpful staff, awesome breakfasts.
  • Andrew
    United Kingdom United Kingdom
    Very trendy hotel, the decor was lovely and modern and all facilities were very clean. The rooftop pool and bar area was great, as was the indoor spa facility; the pool/sauna/steam were great to have to relax in before heading out! Really good...
  • Stefan
    Finland Finland
    Cellar with gym and spa and then roof top with sun all day. Great breakfast.
  • Marie-louise
    France France
    Loved the hotel and everything about it , bonus that a delicious breakfast was served till 11.00 ! Just one improvement would be an expresso coffee machine in the room
  • Faryal
    Sweden Sweden
    Best thing was hotel was clean. Staff was really nice. Location was excellent. We love city vibes so it was perfect for us.
  • Y
    Hong Kong Hong Kong
    A professionally managed hotel. Many restaurants around with a supermarket nearby. The city centre, where the train station and bus terminal are, is within walking distance. The decors is nice and the buffet breakfast is delicious. The room is...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Do you have free of charge sunbeds to use by the outdoor pool?

    Dear customer, Many thanks for your interest at Protur Naisa Palma. The hotel provide of sunbeds and they are free of charge. But there are also bal..
    Answered on 14 March 2020
  • can I stay here as a 17 year old without an adult

    Good morning, We can inform you that you are able to stay in our Hotel if you are under 18 without an adult if you bring a signed authorization from y..
    Answered on 14 August 2019
  • Is there a late check out option as our flight home is late evening

    Dear client, we offer differents late check-out options but this always depends on the availability of the day. However, you can always leave your lug..
    Answered on 13 October 2022
  • Hi there, if we book the property for a stay in march, is the spa and swimming pool access included in our stay free of charge? Thanks

    First of all, thank you for your interest in booking at Protur Naisa. Please note that the spa, indoor pool, rooftop pool (heated) and sauna are inclu..
    Answered on 11 January 2023
  • Do the bathrooms offer no privacy?

    Dear customer, In this kind of rooms, each room has its private bathroom. Best regards, Ernesto García
    Answered on 29 June 2020
  • My wife is unable to eat gluten, milk or cheese: would it be worth purchasing the included breakfast at the hotel, or breakfasting somewhere else?

    The restaurant has several breakfast products with gluten free
    Answered on 10 August 2021
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • Cafetería Naisa
    • Open for
      Breakfast • Lunch
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Protur Naisa Palma Hotel
Great facilities! Review score, 9.3

Most popular facilities
  • 2 swimming pools
  • Spa and wellness centre
  • Free WiFi
  • Private parking
  • Family rooms
  • Airport shuttle
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Cycling
    Off-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs € 16 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Interconnected room(s) available
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoor
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
    Additional charge
  • Public Bath
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • Catalan
  • German
  • English
  • Spanish
  • French

House rules
Protur Naisa Palma Hotel takes special requests - add in the next step!

Check-in
From 14:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

When booking 9 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Protur Naisa Palma Hotel

  • Protur Naisa Palma Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Golf course (within 3 km)
    • Hair treatments
    • Waxing services
    • Spa facilities
    • Public Bath
    • Body wrap
    • Beauty Services
    • Massage chair
    • Live sport events (broadcast)
    • Pedicure
    • Make up services
    • Spa lounge/relaxation area
    • Swimming Pool
    • Light therapy
    • Bicycle rental
    • Fitness
    • Facial treatments
    • Manicure
    • Steam room
    • Body scrub
    • Spa/wellness packages

  • Protur Naisa Palma Hotel has 1 restaurant:

    • Cafetería Naisa

  • The prices at Protur Naisa Palma Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Protur Naisa Palma Hotel is from 14:00, and check-out is until 11:00.

  • Protur Naisa Palma Hotel is 600 yards from the centre of Palma de Mallorca. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Protur Naisa Palma Hotel include:

    • Twin/Double
    • Single
    • Double

  • Guests staying at Protur Naisa Palma Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.