Get the celebrity treatment with world-class service at Portella

Facing the beachfront, Portella offers 5-star accommodation in Palma de Mallorca and has a fitness centre, garden and terrace. Ideally set in the Old Town district, this hotel provides a bar, as well as a sauna. The accommodation offers a 24-hour front desk, airport transfers, a shared kitchen and free WiFi throughout the property. Selected rooms also feature a kitchenette with a fridge, a dishwasher and a minibar. A buffet, continental or Italian breakfast is available every morning at the property. At the hotel you will find a restaurant serving local and international cuisine. Vegetarian, dairy-free and kosher options can also be requested. Popular points of interest near Portella include Playa Ca'n Pere Antoni, Palma Cathedral and Plaza Mayor. The nearest airport is Palma de Mallorca Airport, 8 km from the accommodation.

Couples particularly like the location — they rated it 10 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Palma de Mallorca, this hotel has an excellent location score of 10.0

Breakfast info

Continental, Italian, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
and
1 large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Living room:
1 sofa bed
2 large double beds
2 large double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
10
Facilities
9.7
Cleanliness
9.7
Comfort
9.9
Value for money
9.6
Location
10
High score for Palma de Mallorca
Select topics to read reviews:

See what guests loved the most:

  • Julie
    United Kingdom United Kingdom
    The property was outstanding. It took your breath away when you walked through the doors. The stars were friendly and welcoming. They showed us what the hotel had to offer offered us drinks and brought our luggage to our room. A very personal...
  • Syreeta
    United Kingdom United Kingdom
    Beautiful and lovely and staff were polite and welcoming The whole experience was amazing
  • John
    United Kingdom United Kingdom
    Great location, lovely room and exceptionally good service

Hotel surroundings

Restaurants
1 restaurant on site

  • Portella
    • Cuisine
      Local • International
    • Ambiance
      Traditional
    • Dietary options
      Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Portella
Great facilities! Review score, 9.7

Most popular facilities
  • Free WiFi
  • Family rooms
  • Beachfront
  • Airport shuttle
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Bar
  • Private beach area
  • Breakfast
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Pub crawls
    Additional charge
  • Temporary art galleries
    Additional charge
  • Beach
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
    Additional charge
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
    Additional charge
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Solarium
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Portella takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 08:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 12 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

No age restriction for check-in. (Only children 12 and older are allowed)

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash is not accepted Portella accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Portella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

License number: TI229

FAQs about Portella

  • Portella is 650 yards from the centre of Palma de Mallorca. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Portella may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Portella offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Solarium
    • Beachfront
    • Yoga classes
    • Personal trainer
    • Spa facilities
    • Beauty Services
    • Bicycle rental
    • Temporary art galleries
    • Spa lounge/relaxation area
    • Walking tours
    • Fitness classes
    • Fitness/spa locker rooms
    • Steam room
    • Beach
    • Private beach area
    • Pub crawls
    • Bike tours

  • Portella has 1 restaurant:

    • Portella

  • Room options at Portella include:

    • Double
    • Suite
    • Apartment
    • Family

  • Check-in at Portella is from 15:00, and check-out is until 12:00.