Get the celebrity treatment with world-class service at Portella

Set in Palma de Mallorca, 800 metres from Playa Ca'n Pere Antoni, Portella offers accommodation with a fitness centre, private parking, a garden and a terrace. This 5-star hotel offers room service and a concierge service. The accommodation provides a 24-hour front desk, airport transfers, a shared kitchen and free WiFi throughout the property. All guest rooms come with air conditioning, a TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk. The rooms come with a safety deposit box, while selected rooms also feature a balcony and others also feature city views. At the hotel each room has bed linen and towels. A buffet, à la carte or continental breakfast is available every morning at the property. At Portella you will find a restaurant serving local and international cuisine. Vegetarian, dairy-free and kosher options can also be requested. Guests staying at the accommodation have access to the in-house wellness area which includes a sauna. Bike hire and car hire are available at this hotel and the area is popular for cycling. Popular points of interest near Portella include Palma Cathedral, Plaza Mayor and Passeig del Born Avenue. Palma de Mallorca Airport is 8 km from the property.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Palma de Mallorca, this hotel has an excellent location score of 9.8

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

Private parking available


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
and
1 large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Living room:
1 sofa bed
2 large double beds
Bedroom :
2 large double beds
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
1 extra-large double bed
Living room:
2 sofa beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
8.9
Location
9.8
Free WiFi
9.2
High score for Palma de Mallorca
Select topics to read reviews:

Guests who stayed here loved

  • Janet
    United States United States
    Loved this newly opened boutique hotel. Walking through the large front door off the cobbled street was like walking into a private and exclusive oasis. We were warmly greeted by Paola, Angie, and Luke, and our luggage placed in our room while...
  • Pablo
    United Kingdom United Kingdom
    Elegant, very spacious, understated and friendly. perfectly situated, discreet, comfortable. not pretentious or intimidating. genuinely a nice place to stay.
  • Charlotte
    United Kingdom United Kingdom
    Myself and my partner loved our stay at Portella. It felt like you were in someone’s home and I mean that in the best way possible! It was cosy, the architecture and interior was classy and beautifully done. It was central location to most...
  • Jane
    United Kingdom United Kingdom
    Stunning property, absolutely delicious breakfast, excellent location and friendly staff. What more could you ask for?!
  • Oscar
    Australia Australia
    Property was clean and within close proximity to all the attractions that Palma has to offer. The staff are super responsive to any requests that you may have.
  • Claire
    United Kingdom United Kingdom
    Perfect location Really helpful staff Very relaxing environment Spacious rooms, excellent air conditioning!
  • Susanna
    Norway Norway
    Hotel Portella is located in the old town of Palma, next to the old Arab baths. It reminds me of a Riad. It's really beautiful. I got a feeling of coming home. The hotel team are absolutely delightful, and deliver exceptionally good service. The...
  • Green
    United States United States
    The location is incredibly special. Inside the mallorcan walls right next to the cathedral and around the corner from the baths, and across the street from the port, you have access to many of the tourist highlights of the city. The property feels...
  • Naila
    United Kingdom United Kingdom
    Historical feel, chic and sophisticated decor and cleanliness.
  • Valeriya
    Belgium Belgium
    It felt like I was visiting a friend. Very warm and welcoming atmosphere, exceptional design.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Hello! Do you offer valet parking?

    Good afternoon, thank you for your question. We do offer vallet parking, the service costs 65€ per day
    Answered on 11 August 2024
  • How do I organise the airport shuttle?

    Good afternoon, Thank you very much for your question. We do provide airport transfer services, as well as excursions, car rental... Best regards
    Answered on 22 March 2024
  • What is your beach access? Does the hotel have a beach club?

    Thank you very much for reaching out to us. We are located in Palma's old town, the south-most part of Palma. The Palma bay beach is about 800m walking and there are a some beach clubs within a 20 min walk radious.
    Answered on 14 July 2024
  • Can I park there?

    Buenas noches, There is a parking house that's just about a 5min walk from our hotel. The day reception can park your car and bring it back upon request. (07:00 - 22:00) Please note that the parking costs 25€ / 24h
    Answered on 3 October 2024
  • Hello! Any chances to find a parking around?

    Good afternoon! As we are located in the very old town, unfortuntely we do not have a parking of our own. We suggest to park in the public parking Parc de la Mar. Kind regards, The Portella Team
    Answered on 4 July 2024

Hotel surroundings

Restaurants
1 restaurant on site

  • Salon
    • Cuisine
      Local • International
    • Ambiance
      Traditional
    • Dietary options
      Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Portella
Great facilities! Review score, 9.5

Most popular facilities
  • Spa and wellness centre
  • Free WiFi
  • Private parking
  • Family rooms
  • Beachfront
  • Airport shuttle
  • Restaurant
  • Fitness centre
  • Bar
Bathroom
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Alarm clock
View
  • Inner courtyard view
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Patio
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Coffee machine
  • Tumble dryer
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Pub crawls
    Additional charge
  • Temporary art galleries
    Additional charge
  • Beach
  • Snorkelling
    Additional charge
  • Cycling
    Off-site
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
    Additional charge
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is needed) and costs € 65 per day.
  • Valet parking
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Car hire
  • Interconnected room(s) available
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
    Additional charge
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
    Additional charge
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Solarium
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Portella takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 12 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubMaestro Cash is not accepted
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

In case of no-show and not staying during the first night, the totality of the nights booked will be forfeited.

When booking 3 or more rooms, special cancellation policies and supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Portella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

License number: TI229

FAQs about Portella

  • The prices at Portella may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Portella is 650 yards from the centre of Palma de Mallorca. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Portella can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • À la carte
    • Breakfast to go

  • Portella offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Snorkelling
    • Solarium
    • Beachfront
    • Beauty Services
    • Personal trainer
    • Fitness classes
    • Fitness/spa locker rooms
    • Spa facilities
    • Temporary art galleries
    • Spa/wellness packages
    • Bike tours
    • Spa lounge/relaxation area
    • Pub crawls
    • Bicycle rental
    • Walking tours
    • Beach
    • Yoga classes
    • Steam room

  • Portella has 1 restaurant:

    • Salon

  • Room options at Portella include:

    • Double
    • Suite
    • Apartment
    • Family

  • Check-in at Portella is from 15:00, and check-out is until 12:00.

  • The nearest beach is just 700 yards from Portella. All distances are measured in straight lines. Actual travel distances may vary.