Get the celebrity treatment with world-class service at Portella

Facing the beachfront, Portella offers 5-star accommodation in Palma de Mallorca and has a fitness centre, garden and terrace. Ideally set in the Old Town district, this hotel provides a bar, as well as a sauna. The accommodation offers a 24-hour front desk, airport transfers, a shared kitchen and free WiFi throughout the property. At the hotel the rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Each room has a coffee machine, while selected rooms also feature a balcony and others also feature city views. All guest rooms will provide guests with a fridge. The daily breakfast offers buffet, continental or Italian options. At Portella you will find a restaurant serving local and international cuisine. Vegetarian, dairy-free and kosher options can also be requested. Popular points of interest near the accommodation include Playa Ca'n Pere Antoni, Palma Cathedral and Plaza Mayor. The nearest airport is Palma de Mallorca Airport, 8 km from Portella.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Palma de Mallorca, this hotel has an excellent location score of 9.9

Breakfast info

Continental, Italian, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
and
1 large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Living room:
1 sofa bed
2 large double beds
Bedroom :
2 large double beds
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.9
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
9.2
Location
9.9
High score for Palma de Mallorca
Select topics to read reviews:

See what guests loved the most:

  • David
    United Kingdom United Kingdom
    Staff were warm, friendly and efficient making our stay a truly luxurious experience. Portilla was an oasis of calm in a historic location next to the Arab baths and just a stroll away from the cathedral. A short stroll takes you to the churches,...
  • Christian
    Sweden Sweden
    Very serviceminded staff. Nice building in beutiful location.
  • Paula
    United Kingdom United Kingdom
    Beautiful decor, friendly and attentive service. Room was stunning and we loved the view from the rooftop. Breakfast was a real treat! Location was excellent for exploring Palma

Hotel surroundings

Restaurants
1 restaurant on site

  • Portella
    • Cuisine
      Local • International
    • Ambiance
      Traditional
    • Dietary options
      Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Portella
Great facilities! Review score, 9.5

Most popular facilities
  • Free WiFi
  • Family rooms
  • Beachfront
  • Airport shuttle
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • Inner courtyard view
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Coffee machine
  • Tumble dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Pub crawls
    Additional charge
  • Temporary art galleries
    Additional charge
  • Beach
Living Area
  • Sofa
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
    Additional charge
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Car hire
  • Interconnected room(s) available
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
    Additional charge
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Solarium
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Portella takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 08:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 12 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

No age restriction for check-in. (Only children 12 and older are allowed)

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash is not accepted Portella accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that for bookings of 3 or more rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Portella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

License number: TI229

FAQs about Portella

  • Check-in at Portella is from 15:00, and check-out is until 12:00.

  • Guests staying at Portella can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • Breakfast to go

  • Portella is 650 yards from the centre of Palma de Mallorca. All distances are measured in straight lines. Actual travel distances may vary.

  • Portella has 1 restaurant:

    • Portella

  • The prices at Portella may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Portella offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Solarium
    • Beachfront
    • Beauty Services
    • Personal trainer
    • Fitness classes
    • Walking tours
    • Spa facilities
    • Temporary art galleries
    • Yoga classes
    • Pub crawls
    • Spa lounge/relaxation area
    • Fitness/spa locker rooms
    • Bicycle rental
    • Bike tours
    • Beach
    • Steam room

  • Room options at Portella include:

    • Double
    • Suite
    • Apartment
    • Family