• City view
  • Pets allowed
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Safety deposit box
  • Luggage storage

Set in Logroño's old town, on El Camino de Santiago pilgrimage route, Hotel Sercotel Portales lies at the heart of the prestigious wine-tasting region of La Rioja. Calle Laurel is just 100 metres away, where guests can enjoy a wide range of traditional tapas. Free WiFi is offered throughout the property. Rooms feature air conditioning, heating, and a flat-screen TV. A safe and minibar are also provided. The private bathroom comes with free toiletries, shower, and hairdryer. Guests can enjoy a buffet breakfast. The Portales’s experienced staff can provide you with information and help you book visits to local vineyards, wine cellars or wine tasting courses.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sercotel
Hotel chain/brand
Sercotel

Property highlights

Situated in the real heart of Logroño, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 sofa bed
2 single beds
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.3
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
9.7
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Helen
    United Kingdom United Kingdom
    Super comfortable and quiet. Was a great place to rest on the Camino. Even had a bath! Bliss! Great location, and friendly staff. Beds were so comfortable. A short walk to the Cathedral. Lovely toiletries too. We hardly left the room!
  • Joeuknow
    Ireland Ireland
    Very friendly staff. Very helpful. Excellent breakfast with excellent service. Very comfortable room. Great location for next stage of Camino.
  • Peter
    Spain Spain
    Everything, it’s location, it’s cleanliness and above all it’s pet friendly.

Hotel surroundings

Facilities of Hotel Sercotel Portales
Great facilities! Review score, 8.8

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs € 15.40 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Wake up service/Alarm clock
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Spanish
  • French

House rules

Hotel Sercotel Portales takes special requests - add in the next step!

Check-in

From 14:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 01:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Hotel Sercotel Portales accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

When booking 4 or more rooms, different policies and additional supplements may apply.

Please note: Goodies for pets ( beds and bowls) are subject to availability.

Licence number: A-LR-129

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Sercotel Portales in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Sercotel Portales

  • Check-in at Hotel Sercotel Portales is from 14:00, and check-out is until 12:00.

  • Hotel Sercotel Portales is 1,000 yards from the centre of Logroño. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel Sercotel Portales can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Buffet

  • Hotel Sercotel Portales offers the following activities / services (charges may apply):

    • The prices at Hotel Sercotel Portales may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Hotel Sercotel Portales include:

      • Twin/Double
      • Triple
      • Twin
      • Double