Located in Bilbao’s main business district, this contemporary hotel and spa is a short walk from the Guggenheim Museum, Convention Centre and the old town. It also has a permanent modern art exhibition. The hotel has a spa with a wide range of treatments available, for an extra charge. The elegant rooms at the Jardines de Albia feature modern décor with bright tones. Each one has a private bathroom.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the real heart of Bilbao, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 extra-large double bed
1 sofa bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.7
Cleanliness
9.0
Comfort
8.9
Value for money
8.2
Location
9.4
Free WiFi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Joanne
    United Kingdom United Kingdom
    Great location close to the river and a quick walk to the old town and the Guggenheim. Hotel is in a quiet location and the staff were really helpful.
  • Carl
    United Kingdom United Kingdom
    The staff were friendly and helpful. Great location for visiting Bilbao and public transport.
  • Igor
    Poland Poland
    The hotel is close to the river, old town and museums (including Guggenheim Museum), so it was easy to take trips and explore Bilbao landmarks. The hotel itself was nice and clean. Rooms were quiet. Overall we are very happy with our stay and...

Hotel surroundings

Facilities of Hotel Mercure Jardines de Albia
Great facilities! Review score, 8.7

Most popular facilities
  • Private parking
  • Free WiFi
  • Spa and wellness centre
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Inner courtyard view
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs € 20 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness/spa locker rooms
  • Spa/wellness packages
  • Spa facilities
  • Body treatments
  • Beauty Services
  • Hammam
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French

House rules
Hotel Mercure Jardines de Albia takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubRed 6000Cash

The fine print
Need-to-know information for guests at this property

Please note that spa services at this property are not available on Sundays or public holidays.

Please contact the hotel in advance to book a spa appointment. You can use the Special Requests box when booking or contact the property.

License Number: H-BI-01144

BILBAO LOW EMISSION ZONE

Weekdays, Monday to Friday, between 7.00 a.m. and 8.00 p.m.

*National vehicles with a B sticker or without a sticker and all foreign vehicles (without exception) must notify the hotel in advance and give their Vehicle registration number in order to enter the LEZ (ZBE). Compulsory from 15 September 2024.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Mercure Jardines de Albia

  • Hotel Mercure Jardines de Albia is 650 yards from the centre of Bilbao. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Mercure Jardines de Albia offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Hammam
    • Body treatments
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Beauty Services
    • Spa facilities

  • Yes, Hotel Mercure Jardines de Albia is popular with guests booking family stays.

  • Check-in at Hotel Mercure Jardines de Albia is from 14:00, and check-out is until 12:00.

  • The prices at Hotel Mercure Jardines de Albia may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Hotel Mercure Jardines de Albia include:

    • Double
    • Triple
    • Twin
    • Quadruple

  • Guests staying at Hotel Mercure Jardines de Albia can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Buffet