Situated in Alajuela City, less than 1 km from Alejandro Morera Soto Stadium, ALAJUELA CITY Hotel & Guest House features accommodation with a shared lounge, private parking, a garden and a terrace. Among the facilities at this property are a 24-hour front desk and a tour desk, along with free WiFi throughout the property. The hotel has family rooms. At the hotel, the rooms have a wardrobe. A breakfast is available each morning at ALAJUELA CITY Hotel & Guest House. City Mall Alajuela is 1.5 km from the accommodation, while Zoo Ave is 7 km from the property. The nearest airport is Juan Santamaría International Airport, 3 km from ALAJUELA CITY Hotel & Guest House.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

American


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
1 bunk bed
and
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
9.4
Facilities
8.0
Cleanliness
8.6
Comfort
8.4
Value for money
8.4
Location
8.9
Free WiFi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • Caroline
    Australia Australia
    Staff were super friendly, arranged an early morning muffin and fruit salad for my early departure. Good coffee. Clean, tidy, what you see is what you get.
  • Rhys
    United Kingdom United Kingdom
    Fantastic place to stay with really friendly staff
  • Sara
    Germany Germany
    The personal was very helpful and super nice. The hotel was clean and tidy and I really liked the room and the common area.
  • Am
    Canada Canada
    Perfectly situated in a safe neighbourhood and conveniently located close to the airport. We stayed here twice - one night following our late evening arrival at SJO and again at the end of our vacation the night before our early morning departure...
  • Deborah
    United Kingdom United Kingdom
    The team were outstanding and so friendly and accommodating both before and during our stay. The breakfast was delicious and the property was very sweet.
  • Lin
    New Zealand New Zealand
    The staff made this place remarkable. They were happy to help with anything I needed and encouraged me to practice my Spanish. I loved the Location and for a history geek like me the museum across the road was a bonus. The breakfast was...
  • Barbora
    Czech Republic Czech Republic
    Nice big room, clean. Friendly and helpful stuff, nice breakfast with more options. Small harden as a common area. Close to the airport
  • Amy
    United Kingdom United Kingdom
    Great location for a day or so and to get to airport
  • Cope
    Canada Canada
    Pleasant and friendly staff. Clean. Good food. Great property.
  • Sebastian
    United States United States
    I liked its close proximity to the airport since we arrived so late and then experienced delays. There was someone to promptly greet us at 1am when we pulled up and helped get us quickly checked into our rooms. We went for a stroll the next day...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • I’ll be arriving at the airport around 10pm - what is the check in process like?

    The front door is likely to be closed. Just ring the bell and the attendant will come and let you in.
    Answered on 22 March 2023
  • Do all rooms have air conditioning?

    No, Only our SUperior Rooms have AC
    Answered on 22 March 2023
  • I have to be at the airport at about 4 a.m. Can I get the airport transport service at 3:30 a.m ish? Thanks.

    Hello ! Hope you are doing well. Absolutely, we can arrange a taxi for you for any time you need it. Dwdleid Riva Front desk ALAJUELA CITY Hotel..
    Answered on 7 February 2024
  • is it easy to get a taxi to the airport in the morning?

    Yes, we can arrange a reliable taxi for you
    Answered on 22 March 2023
  • Hello, Do you have a shuttle from Sansa terminal?

    Hi ! We hope you are doing well. We do not have a shuttle service from the airport. The best way to arrive to Alajuela City Hotel and Guest House is ..
    Answered on 1 October 2022
  • Hi, I am landing at SJU Airport at 0h04 at night, I would come straight to your hotel, can I check in at that time? thank you Nina

    Yes, we have staff 24/7 to receive you! Safe travels and see you soon!
    Answered on 17 December 2021
  • Still looking?

Hotel surroundings

Facilities of ALAJUELA CITY Hotel & Guest House
Great facilities! Review score, 8

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
    Additional charge
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
General
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Public Bath
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
ALAJUELA CITY Hotel & Guest House takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 5 years are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

5+ years
Extra bed upon request
US$15 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform ALAJUELA CITY Hotel & Guest House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

FAQs about ALAJUELA CITY Hotel & Guest House

  • The prices at ALAJUELA CITY Hotel & Guest House may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at ALAJUELA CITY Hotel & Guest House can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • American

  • ALAJUELA CITY Hotel & Guest House is 400 yards from the centre of Alajuela City. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at ALAJUELA CITY Hotel & Guest House include:

    • Twin/Double
    • Double
    • Twin

  • ALAJUELA CITY Hotel & Guest House offers the following activities / services (charges may apply):

    • Massage
    • Hiking
    • Neck massage
    • Walking tours
    • Full body massage
    • Spa/wellness packages
    • Head massage
    • Tour or class about local culture
    • Foot massage
    • Horse riding
    • Hand massage
    • Public Bath
    • Back massage

  • Check-in at ALAJUELA CITY Hotel & Guest House is from 15:00, and check-out is until 11:00.