Featuring pool views, Santa Helena Iscala offers accommodation with balcony, around 46 km from Comfanorte Ecopark. This property offers access to a terrace, free private parking and free WiFi. Guests can use the hot tub and the wellness packages, or enjoy mountain views. All units come with a seating area, a flat-screen TV with streaming services and a private bathroom with bathrobes, hot tub and shower. The units are equipped with a coffee machine, while certain rooms here will provide you with a fully equipped kitchen with a stovetop and kitchenware. At the villa complex, each unit is equipped with bed linen and towels. The villa specialises in an à la carte and continental breakfast and breakfast in the room is also available. At Santa Helena Iscala, the family-friendly restaurant is open for dinner, lunch and brunch and serves local cuisine. The villa has a picnic area where you can spend a day out in the open. Cucuta Public Library is 47 km from the accommodation. The nearest airport is Camilo Daza International, 52 km from Santa Helena Iscala, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 10 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.8)

Breakfast info

Continental, Vegetarian, American, Breakfast to go

Free private parking available on-site

Activities:

Hot tub/Jacuzzi

Hiking

Public Bath


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 sofa bed
and
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
Living room:
1 sofa bed
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
Living room:
2 sofa beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.7
Cleanliness
9.5
Comfort
9.8
Value for money
9.5
Location
9.8
Select topics to read reviews:

See what guests loved the most:

  • Agustin
    United States United States
    Unique landscape and architecture. Great for coffee lovers
  • Matt
    United States United States
    We loved the location and that this property was a working coffee farm. But I have to say more than this we liked the warmth and generosity of Alvero and his family that own and operate this resort and coffee farm. We felt like close friends and...
  • Marisol
    Colombia Colombia
    la estadía fue una experiencia maravillosa, el lugar es muy tranquilo y en contacto 100% con la naturaleza, los anfitriones son personas muy hospitalarias y dieron pronta respuesta a todas nuestras solicitudes.
Quality rating
This property is rated 4 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Property surroundings

Restaurants
1 restaurant on site

  • Santa Helena Iscala
    • Cuisine
      Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Romantic

Facilities of Santa Helena Iscala
Great facilities! Review score, 9.7

Most popular facilities
  • Airport shuttle
  • Free parking
  • Free WiFi
  • Room service
  • Restaurant
  • Family rooms
  • Non-smoking rooms
  • Bar
  • Breakfast
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Coffee machine
  • Electric kettle
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Spa bath
  • Bathrobe
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Tile/marble floor
  • Private entrance
  • Fan
  • Pants press
  • Iron
  • Hot tub
Pets
Pets are allowed. Charges may be applicable.
Accessibility
  • Hearing accessible
Outdoors
  • Picnic area
  • Sun terrace
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden
Wellness
  • Spa/wellness packages
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Grocery deliveries
  • Snack bar
  • Breakfast in the room
  • Bar
  • Room service
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Activities
  • Live sport events (broadcast)
  • Walking tours
    Additional charge
  • Hiking
    Additional chargeOff-site
Outdoor & View
  • River view
  • Mountain view
  • Garden view
  • View
Building characteristics
  • Detached
Transport
  • Shuttle service
    Additional charge
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Business facilities
  • Meeting/banquet facilities
Miscellaneous
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
Languages spoken
  • English
  • Spanish

House rules

Santa Helena Iscala takes special requests - add in the next step!

Check-in

From 15:00 to 20:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 08:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of COP 300000 is required on arrival. That's about GBP 57. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 18

Maestro Mastercard Visa Diners Club American Express Cash Santa Helena Iscala accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Pets

Pets are allowed. Charges may be applicable.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of COP 300,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

License number: 115761

FAQs about Santa Helena Iscala

  • Santa Helena Iscala is 3.7 miles from the centre of Chinácota. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Santa Helena Iscala (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Santa Helena Iscala has 1 restaurant:

    • Santa Helena Iscala

  • The prices at Santa Helena Iscala may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Santa Helena Iscala is popular with guests booking family stays.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Santa Helena Iscala on this page.

  • Santa Helena Iscala offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Hiking
    • Spa/wellness packages
    • Live sport events (broadcast)
    • Public Bath
    • Walking tours

  • Guests staying at Santa Helena Iscala can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • American
    • À la carte
    • Breakfast to go

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Santa Helena Iscala on this page.

  • You can choose from a number of accommodation options at Santa Helena Iscala (subject to availability). These can accommodate:

    • 4 guests
    • 8 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Santa Helena Iscala on this page.

  • Check-in at Santa Helena Iscala is from 15:00, and check-out is until 12:00.

  • Yes, there is a private pool. You can find out more about this and the other facilities at Santa Helena Iscala on this page.