• Pets allowed
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Get the celebrity treatment with world-class service at Hyatt Regency Cartagena

Set in Cartagena de Indias, a few steps from Bocagrande Beach, Hyatt Regency Cartagena offers accommodation with a restaurant, free private parking, an outdoor swimming pool and a bar. With free WiFi, this 4-star hotel offers a 24-hour front desk and room service. The property is 2.3 km from Bolivar Park and 2.3 km from Cartagena's Gold Museum. At the hotel, each room has a wardrobe. At Hyatt Regency Cartagena all rooms have a desk, a flat-screen TV and a private bathroom. A Breakfast a la Carte is available every morning at the accommodation. Popular points of interest near Hyatt Regency Cartagena include Castillogrande Beach, Laguito Beach and Cartagena de Indias Convention Centre. The nearest airport is Rafael Núñez International Airport, 7 km from the hotel.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Regency
Hotel chain/brand
Hyatt Regency

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
2 double beds
and
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
8.7
Location
9.2
Free WiFi
9.0
High score for Cartagena de Indias
Select topics to read reviews:

See what guests loved the most:

  • J
    Jacques
    United States United States
    Everything, great room, food, pool, gym, staff. The pool experience is amazing.
  • Dirkfoch
    France France
    The Hyatt serves an excellent buffet breakfast, and staff make every effort to make you feel welcome. Our room had a great view of the ocean and the Bocagrande strip.
  • J
    Jennifer
    United States United States
    The views, from the room and pool were great. The room size was great.

Hotel surroundings

Restaurants
3 restaurants on site

  • Amacagua Lounge & Grill
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • Kokau Restaurante y Bar
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Executive Lounge - Solo para habitaciones con acceso exclusivo (Club Rooms)
    • Cuisine
      International
    • Open for
      Breakfast • High tea
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Hyatt Regency Cartagena
Great facilities! Review score, 9.4

Most popular facilities
  • 3 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • 3 restaurants
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Refrigerator
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Laptop safe
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
3 swimming pools
Pool 1 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool with view
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • Adult only
  • Infinity pool
  • Pool with view
  • Sun loungers or beach chairs
Pool 3 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool with view
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • Portuguese

House rules

Hyatt Regency Cartagena takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa Discover Diners Club American Express Cash Hyatt Regency Cartagena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodation plus breakfast). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that children under 11 years of age stay for free. Children of 12 years of age or older must pay as an adult.

The property reserves the right to refuse admission of additional guests or companions that have not been previously registered during check in.

In order to complete the registration of under-age, a legal document as ID, Civil registration or Passport should be presented to prove the family bond.

From January 16, 2024 until August 30, 2024 the Regency Club will be closed. Club Benefist will be offered on the 10th floor

License number: 46735

FAQs about Hyatt Regency Cartagena

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hyatt Regency Cartagena on this page.

  • Room options at Hyatt Regency Cartagena include:

    • Double
    • Quadruple
    • Suite

  • Hyatt Regency Cartagena offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Massage
    • Neck massage
    • Spa facilities
    • Full body massage
    • Fitness/spa locker rooms
    • Couples massage
    • Spa/wellness packages
    • Fitness
    • Swimming Pool
    • Foot massage
    • Spa lounge/relaxation area
    • Massage chair
    • Back massage
    • Head massage

  • Check-in at Hyatt Regency Cartagena is from 15:00, and check-out is until 12:00.

  • The prices at Hyatt Regency Cartagena may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Hyatt Regency Cartagena can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
    • À la carte

  • Hyatt Regency Cartagena is 1 miles from the centre of Cartagena de Indias. All distances are measured in straight lines. Actual travel distances may vary.

  • Hyatt Regency Cartagena has 3 restaurants:

    • Executive Lounge - Solo para habitaciones con acceso exclusivo (Club Rooms)
    • Kokau Restaurante y Bar
    • Amacagua Lounge & Grill