Surrounded by many historic highlights within the fortified quarter of Old Cartagena, Casa La Merced by Mustique features a garden pool and a hydromassage tub. Its spacious suites offer free Wi-Fi access. This 5-star property offers air-conditioned suites with marbled floors and modern décor. All rooms come equipped with an overhead fan, minibar and safe box. Also available in the room is a cable TV. Casa La Merced by Mustique serves an American breakfast in the mornings. In the evening, the hotel’s restaurant offers a mix of local and international meals. Guests can sit and relax with a drink at the bar. The 24-hour reception desk offers rent bicycles, as well as city tours around Old Cartagena. It can also arrange water activities at sea, such as yachting, sailing, wind surfing or scuba diving classes. Casa La Merced by Mustique is just 200 metres from the colonial-style monastery of Claustro De Santo Domingo.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Cartagena de Indias, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.5
Cleanliness
9.8
Comfort
9.8
Value for money
9.0
Location
9.8
Free WiFi
9.3
High score for Cartagena de Indias
Select topics to read reviews:

See what guests loved the most:

  • Anastasia
    France France
    Everything was fabulous! This is a real 5-star hotel. - Staff was amazing, nice, helpful. They pay attention to details, to what you eat and drink at breakfast - breakfast is delicious, fruits are amazing, pancakes, French toasts… the best...
  • Kris
    Belgium Belgium
    Location, great breakfast with warm breads, very warm and personal service. Rooftop jacuzzi and pool at the plaza
  • Juha
    Finland Finland
    Lovely boutique hotel in an excellent location. Good breakfast and very nice staff. Overall a very personalized experience. If you do not want to be in th e'new' part of the city but enjoy the historic city centre this is the one!!

Hotel surroundings

Facilities of Casa La Merced by Mustique
Great facilities! Review score, 9.5

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Terrace
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Terrace
Room Amenities
  • Socket near the bed
Activities
  • Cooking class
    Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Fan
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
    Wellness
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    Languages spoken
    • English
    • Spanish

    House rules

    Casa La Merced by Mustique takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa Diners Club American Express Cash Casa La Merced by Mustique accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Reservations for 4 or more rooms are considered group reservations and will have a different cancellation policy than single reservations. The property will contact you to provide further information about this policy.

    As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodation plus service). Permit must be shown upon arrival.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Casa La Merced by Mustique in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    License number: 71867

    FAQs about Casa La Merced by Mustique

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Casa La Merced by Mustique is 650 yards from the centre of Cartagena de Indias. All distances are measured in straight lines. Actual travel distances may vary.

    • Casa La Merced by Mustique offers the following activities / services (charges may apply):

      • Hot tub/Jacuzzi
      • Massage
      • Cooking class
      • Swimming Pool

    • Room options at Casa La Merced by Mustique include:

      • Double
      • Twin
      • Suite

    • Check-in at Casa La Merced by Mustique is from 15:00, and check-out is until 12:00.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Casa La Merced by Mustique on this page.

    • The prices at Casa La Merced by Mustique may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.