Set in Zhangjiajie, 31 km from Zhangjiajie National Forest Park, Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station offers air-conditioned rooms with free WiFi and express check-in and check-out. This recently renovated homestay is located less than 1 km from Tianmen Mountain Ticket Office and 11 km from Tianmenshan National Forest Park. The accommodation features luggage storage space, room service and organising tours for guests. At the homestay, units include a desk. There is a private bathroom with shower in every unit, along with slippers, a hair dryer and free toiletries. At the homestay, the units are fitted with bed linen and towels. Tianmen Mountain is 17 km from the homestay, while Huangshi Village is 31 km away. The nearest airport is Zhangjiajie Hehua International, 7 km from Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
10
Facilities
8.5
Cleanliness
9.3
Comfort
9.2
Value for money
9.2
Location
9.7
Select topics to read reviews:

Guests who stayed here loved

  • Regina
    Germany Germany
    The host was very kind and helpful. Good connection to public transport. Only 20 min by walking to the cableway up to the Tianmen mountain. Rooms were very spacious and comfortable.
  • Lukas
    Germany Germany
    Rooms are spacious and clean. Great shower and ac. It’s near tianmen mountain in a lovely neighborhood. The owner is amazing and super helpful. Cheap but great restaurants nearby.
  • Edgar
    Spain Spain
    The location was great, close to Tianmen cable car and bus station. The host Jenny speaks good English and was really helpful, also buying us tickets to the parks. Overall we had a great stay, very recommended.

Property surroundings

Facilities of Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station
Great facilities! Review score, 8.5

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Parking
  • Room service
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
View
  • City view
Kitchen
  • Electric kettle
  • Washing machine
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Living Area
  • Desk
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs CNY 10 per day.
  • Valet parking
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • Laundry
  • Airport shuttle
    Additional charge
  • Room service
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
General
  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Soundproof rooms
  • Non-smoking rooms
Languages spoken
  • Chinese

House rules
Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station takes special requests - add in the next step!

Check-in
From 12:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 01:00 and 06:00
Refundable damage deposit
A damage deposit of CNY 100 is required on arrival. That's about £10. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
UnionPay credit cardCash
Smoking
Smoking is not allowed.
Quiet hours
Guests must be quiet between 00:00 and 06:00.

The fine print
Need-to-know information for guests at this property

Please inform Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Quiet hours are between 00:00:00 and 06:00:00.

A damage deposit of CNY 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station

  • Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station is 1.6 miles from the centre of Zhangjiajie. All distances are measured in straight lines. Actual travel distances may vary.

  • Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station offers the following activities / services (charges may apply):

    • Check-in at Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station is from 12:00, and check-out is until 12:00.

    • The prices at Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.