Featuring free WiFi throughout the property, free on-site parking and a terrace, West Lake State Guest House is surrounded by lush greenery and is elegant in style. Guests can enjoy sophisticated a la carte dish or varied buffet meal at the on-site restaurant.This property was the official designated hotel where the Chinese State leaders met and hosted state dinners with foreign heads of states during G20 summit in 2016. Chairman Mao once stayed in this property for a grand total of 27 times, giving this place specific historical significance. Conveniently located in Xihu District, the well-known West Lake is only a 10-minute walking from West Lake State Guest House while Wushan Square can be reached in 20 minutes by car. Hangzhou Xiaoshan International Airport can be reached in 40 minutes by car. Hangzhou Railway Station can be reached in 26 minutes by car. All the famous touristic attractions of Hangzhou are within 30 minutes' drive of the hotel. Every elegant and cosy air-conditioned room at this property is equipped with a flat-screen TV with both cable and satellite channels. Rooms come with great views.Guests may find kettle and safety deposit box in the room. The private bathroom in all units is fitted with a hot tub and shower. For your comfort, you will find bathrobes, slippers, free toiletries and hairdryer. There is a 24-hour front desk offers a variety of services including car rental, ticketing, concierge as well as luggage storage. During the break time, strolling in the garden or resting in the sun terrace are both great leisure choices. Hiking is a must-do activity in the local area. There are sophisticated meeting facilities, as well as tea-houses with distinctive local flavour.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
or
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.5
Cleanliness
9.6
Comfort
9.5
Value for money
9.0
Location
9.7
Free WiFi
10
High score for Hangzhou
Select topics to read reviews:

Guests who stayed here loved

  • Lavina
    Hong Kong Hong Kong
    Is very beautiful hotel and lovely gardens with Chinese water lily ponds. Situation right at West Lake, the views are spectacular. So serene and calm anywhere you walk in the garden. Staffs are very professional, efficient and helpful. Food at...
  • Kin
    Singapore Singapore
    The gardens were beautiful and the views of the surrounding lake were breathtaking
  • Ang
    Singapore Singapore
    Beautiful surroundings and very attentive staff. The pictures on the website do not do the hotel justice at all. The food is great too!
  • Liyang
    Australia Australia
    We got free upgrade to a building 8 room - was very spacious and quiet, amazing views from the balcony. Breakfast was really great value and delicious. The whole area was just very beautiful. I would definitely go back and stay again!
  • Loo
    Singapore Singapore
    Great breakfast spread! A nice, tranquil place for a nice retreat.
  • Moondust
    Hong Kong Hong Kong
    Great location, 5-star property & service standard.
  • Xi
    Australia Australia
    Brilliant location, thoughtful and helpful staff . Specially thanks to staff Chen Jie ( 陈洁)delivered the little gift to the room, make us stay more welcome. The unique way of delivery kid’s package is best way to cheer up the kids travelling...
  • Jie
    Singapore Singapore
    Everything is excellent. Food, facilities, staff, room. I travelled with my big family including my 90-year old grandma as well younger kids. It was a very nice stay.
  • Jie
    Singapore Singapore
    Everything is good. Food, staff, room, everything really.
  • Irenaweber
    Slovenia Slovenia
    West lake is one of our favourite places. The State Guest house is exceptional in every way. Incredibly beautiful garden, perfect management, great comfort, wonderful food and very helpful and friendly staff. The information about the property in...

Hotel surroundings

Restaurants
2 restaurants on site

  • 八号楼咖啡厅
    • Ambiance
      Modern
  • 紫薇厅
    • Cuisine
      Chinese

Facilities of West Lake State Guest House
Great facilities! Review score, 9.5

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Picnic area
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Walking tours
  • Movie nights
  • Kids' club
  • Entertainment staff
  • Hiking
  • Darts
  • Karaoke
    Additional charge
  • Children's playground
  • Games room
  • Hot tub
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Swimming pool toys
  • Fence around pool
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Chinese

House rules
West Lake State Guest House takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
7+ years
Extra bed upon request
CNY 280 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit cardGreatwallPeonyDragonPacificJinCash

The fine print
Need-to-know information for guests at this property

Please be noted:

- for guests who book for public holidays, a deposit via bank wire after booking is required to secure your reservation. The property will contact you with instructions. Guests are required to settle the payment in time to guarantee the booking.

Prepayment is required within 2 hours of your reservation. Please contact the property for prepayment instructions.

Please be noted the following fitness centre rules:

- only guests above the age of 16 are allowed to use the fitness equipment;

- a guest under the age of 16 can only enter the swimming pool when accompanied by an adult, and each adult can only accompany a maximum of two juveniles;

- please wear swimwear and cap, and beach short is not allowed.

Please note that in order to maintain the environment of the West Lake, local government has limited the number of vehicles in the scenic area on weekends and holidays, please arrange the trip accordingly. For more information, please contact the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform West Lake State Guest House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about West Lake State Guest House

  • West Lake State Guest House is 3.1 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • West Lake State Guest House offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hiking
    • Children's playground
    • Games room
    • Karaoke
    • Darts
    • Kids' club
    • Walking tours
    • Beauty Services
    • Personal trainer
    • Bicycle rental
    • Swimming Pool
    • Facial treatments
    • Movie nights
    • Make up services
    • Fitness/spa locker rooms
    • Hair treatments
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Full body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Room options at West Lake State Guest House include:

    • Double
    • Suite
    • Twin
    • Twin/Double

  • West Lake State Guest House has 2 restaurants:

    • 八号楼咖啡厅
    • 紫薇厅

  • Check-in at West Lake State Guest House is from 14:00, and check-out is until 12:00.

  • Yes, West Lake State Guest House is popular with guests booking family stays.

  • The prices at West Lake State Guest House may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.