Sheraton Guangzhou Hotel offers free shuttle bus service between the hotel and Canton Fair Complex for in-house guests during Canton Fair period. And the overseas buyers' registration counter can be easily accessed in the hotel lobby to provide convenient services for our valued guests. The hotel completed an extensive renovation in 2022 through a design philosophy that follows contemporary aesthetics and community ambience. The hotel is located in the heart of Guangzhou Tianhe Central District, connecting to premium shopping malls, such as TEEMALL, Grandview Mall, and Taikoo Hui. The hotel is a 10-minute drive from Guangzhou East Railway Station and a 20-minute drive from Canton Fair Complex. The hotel is right at the intersection of two major metro lines, Line 1 and Line 3, providing easy access to airport. Offering stunning city views, all rooms have oversized floor-to-ceiling windows and feature spacious interiors with Sheraton Sweet Sleeper® Bed. Each is equipped with a spacious working table, a 55-inch Smart TV, and quiet central air conditioners to create a comfortable stay for every guest. Pampering massage treatments can be enjoyed at Shine Spa. Guests can work out at the fully equipped gym, or swim in the heated outdoor pool. Laundry and ironing services are available. Additionally, you can also enjoy the natural light in our fitness centre, which overlooks Tianhe Sports Centre. Free parking and free Wi-Fi are provided on site for in-house guests. Yue Restaurant features Chinese cuisine, while Italian specialties can be found at Bene. Western and Asian delights can be enjoyed at Daily Social, the hotel’s all-day-dining restaurant. As the core space of Sheraton's new guest experience, the hotel's refurbished &More by Sheraton has been positioned as an ‘Open and Shared Space’, a vibrant and homely space for guests to socialize or spend time alone.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Situated in the real heart of Guangzhou, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.0
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.4
Location
9.5
Free WiFi
8.3
High score for Guangzhou
Select topics to read reviews:

Guests who stayed here loved

  • Youssef
    Egypt Egypt
    All was good. We really enjoyed our stay in the hotel and all the staff especially Junshen he helped is in every thing during our stay.
  • Naison
    Zimbabwe Zimbabwe
    All was excellent and the hotel surrounded with shopping malls
  • Matsutake
    China China
    Splendid location - located at the very heart of the Guangzhou city, but still quiet and comfortable at night. The room is spacious with a good metropolitan view (north-facing is good but south-facing is better for Canton Tower).
  • Pawan
    Australia Australia
    Hotel staff is really good.! But you have to be careful with Staff at the entrance they have their own set Taxi Driver which they insist you to take and then that taxi driver will eventually RIP you off to pay commission to the door Boy .!...
  • Chiedza
    Mozambique Mozambique
    Located in Tianhe district...if you want luxury at reasonable price then this is a place to be.The rooms are enormous. About 25minutes drive to the markets like leather market..beauty exchange,yiwu etc..costing around 17-24 yuan with Didi
  • Apollo
    Uganda Uganda
    The room was the best i have ever been too. The service was awesome. Truly Sheratonlike. Top Drawer
  • Robert
    Australia Australia
    Great hotel location and facilities, buffet breakfast was fantastic.
  • Huiqing
    Singapore Singapore
    clean, nice and spacious property at a convenient location with lots of shopping and food options. Comfortable bed.
  • C
    Singapore Singapore
    Comfortable stay, clean and great space! Staffs are helpful! Would recommend!
  • Yan
    Singapore Singapore
    The concierge staff were very helpful in answering our questions and helping us collect our parcels. They also helped us engage SF to wrap one of our items. Thank you so much!

Hotel surroundings

Restaurants
3 restaurants on site

  • Yue Chinese Restaurant
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • Daily Social
    • Cuisine
      Chinese • Pizza • Seafood • Steakhouse • Sushi • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian
  • Bene Italian & Seafood Kitchen
    • Cuisine
      Italian • Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern • Romantic

Facilities of Sheraton Guangzhou Hotel
Great facilities! Review score, 9.1

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • Spa and wellness centre
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Coffee machine
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Entertainment staff
  • Hot tub
  • Tennis court
    Additional chargeOff-site
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Cantonese
  • Chinese

House rules
Sheraton Guangzhou Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
CNY 350 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
CNY 350 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

All breakfast included rates include 1 - 2 daily breakfast buffet, depending on single or double occupancy. Extra breakfast buffet will be charged with an additional fee.

Please be noted that bed type depends on the availability for bookings of deluxe rooms.

The property offers free shuttle service between Canton Fair Complex during Canton Fair period. Please kindly contact the property for more detail.

Please note that meal price will be calculated according to children’s heights if guests couldn’t provide the proof of age:

-children price applies for any child between 1.2-1.4 meters;

-meals are free of charge for any child under 1.2 meters accompanied by an adult;

-adult price applies for child above 1.4 meters.

Please note that the accommodation deposit will be applied upon check-in and refunded to the payment account upon check-out.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Guangzhou Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sheraton Guangzhou Hotel

  • Sheraton Guangzhou Hotel has 3 restaurants:

    • Bene Italian & Seafood Kitchen
    • Yue Chinese Restaurant
    • Daily Social

  • Room options at Sheraton Guangzhou Hotel include:

    • Double
    • Twin
    • Suite

  • Guests staying at Sheraton Guangzhou Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Halal
    • Gluten-free
    • Asian
    • American
    • Buffet
    • Breakfast to go

  • Sheraton Guangzhou Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Tennis court
    • Spa facilities
    • Swimming Pool
    • Fitness
    • Beauty Services
    • Spa/wellness packages
    • Personal trainer
    • Fitness classes
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
    • Yoga classes
    • Entertainment staff
    • Steam room
    • Foot bath

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sheraton Guangzhou Hotel on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Sheraton Guangzhou Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Sheraton Guangzhou Hotel is from 15:00, and check-out is until 12:00.

  • Sheraton Guangzhou Hotel is 1.1 miles from the centre of Guangzhou. All distances are measured in straight lines. Actual travel distances may vary.