Welcome to “THE SENZ HOTEL & SPA”, a luxury urban resort which is a only 5-minute drive from the National Exhibition and Convention Center. At “THE SENZ HOTEL & SPA” we offer a perfect balance of wellness, effortless style, business, and luxury, and create guest experiences that inspire the senses. A space for people to relax, recharge, and emerge a better version of themselves. The hotel environment and everything we do are designed to promote mindfulness and tranquility at every touch-point. Our staff are specially trained to create this experience through masterful stimulation and awakening of all five senses. Enjoy a splendid garden view room with complimentary mini-bar, luxury guest amenities, a work station and international satellite TV. Take a relaxing aroma therapy massage at The Senz Spa, or dive into the indoor lap swimming-pool after a visit to our state-of-the-art Fitness Center. The Senz Club offers discerning guests the perfect exclusive retreat in our The Senz Club Lounge and Sky Garden, with personalized service and ultra-luxury amenities in all rooms and suites. Located within our landscaped gardens, our Panda Playground is ideal for young guests to have fun together. The Lounge and Estilo Bar & Restaurant feature Mediterranean cuisine with barista coffees and snacks, and Xiayalou Restaurant offers healthy and delicious local and South Chinese Cuisine.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
9.2
Comfort
9.1
Value for money
8.3
Location
8.4
Free WiFi
6.4
Low score for Shanghai
Select topics to read reviews:

See what guests loved the most:

  • Dawei007
    United Kingdom United Kingdom
    The staff were extremely pleasant and welcoming. The swimming pool was lovely and the buffet breakfast offered an excellent selection of both Chinese and Western style.
  • Sergei
    Russia Russia
    Very good hotel: clean, light with a customer oriented staff. Large 3-lined pool available for swiming, gym could be a little larger but I haven't seen anyone there during my visits) Shanghai exhibition center is 10 minutes driving by...
  • Jonas
    Germany Germany
    Best personal I ever saw! They played with our son and took care of everything we did not even ask for!!!

Hotel surroundings

Restaurants
1 restaurant on site

  • Merkado美咔罗
    • Cuisine
      Chinese • Mediterranean • Local • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian

Facilities of The Senz Hotel & SPA
Great facilities! Review score, 8.7

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Free parking
  • Spa and wellness centre
  • Restaurant
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Children's playground
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free!
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Body treatments
    • Facial treatments
    • Beauty Services
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
    • Fitness centre
    • Sauna
      Additional charge
    Languages spoken
    • Mandarin
    • English

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    The Senz Hotel & SPA takes special requests - add in the next step!

    Check-in

    From 14:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0+ years
    Extra bed upon request
    CNY 200 per person, per night

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card UnionPay debit card American Express Cash The Senz Hotel & SPA accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform The Senz Hotel & SPA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about The Senz Hotel & SPA

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The Senz Hotel & SPA has 1 restaurant:

      • Merkado美咔罗

    • The prices at The Senz Hotel & SPA may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • The Senz Hotel & SPA is 11.2 miles from the centre of Shanghai. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at The Senz Hotel & SPA include:

      • Suite
      • Single
      • Double

    • Yes, there is a hot tub. You can find out more about this and the other facilities at The Senz Hotel & SPA on this page.

    • Yes, The Senz Hotel & SPA is popular with guests booking family stays.

    • Check-in at The Senz Hotel & SPA is from 14:00, and check-out is until 12:00.

    • The Senz Hotel & SPA offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Fitness centre
      • Sauna
      • Massage
      • Children's playground
      • Spa facilities
      • Swimming Pool
      • Head massage
      • Fitness/spa locker rooms
      • Neck massage
      • Facial treatments
      • Full body massage
      • Happy hour
      • Spa/wellness packages
      • Beauty Services
      • Hand massage
      • Body treatments
      • Couples massage
      • Fitness
      • Spa lounge/relaxation area
      • Back massage