8.8 km from He Xiangning Art Museum in Shenzhen, Ascott Raffles City Shenzhen features accommodation with access to spa facilities and fitness room. Among the facilities of this property are a restaurant, a 24-hour front desk and a lift, along with free WiFi. The apartment provides an indoor pool with a fence, as well as a sauna and a business centre. Accommodation is fitted with air conditioning, a fully equipped kitchen, a TV and a private bathroom with bath, bathrobes and a hair dryer. At the apartment complex, all units are soundproof. At the apartment complex, the units are equipped with bed linen and towels. The apartment offers a buffet or continental breakfast. Happy Valley Theme Park Shenzhen is 10 km from Ascott Raffles City Shenzhen, while Shenzhen Convention & Exhibition Centre is 16 km away. The nearest airport is Shenzhen Bao'an International Airport, 19 km from the accommodation.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Ascott
Hotel chain/brand
Ascott

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Continental, Buffet

Free parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 single beds
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
2 single beds
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.1
Comfort
9.1
Value for money
8.5
Location
9.4
Free WiFi
7.9
High score for Shenzhen
Select topics to read reviews:

See what guests loved the most:

  • Zahir
    New Zealand New Zealand
    The front desk was very helpful to let us check in early. The breakfast was good.
  • Belinda
    Macao Macao
    Even thou our room was not ready, the front desk were able to helped us checked in.
  • Nixon
    Austria Austria
    Friendly, Efficient and Helpful Staffs. Room facility is good and I love the comfortable bed. The cleaning lady is very attentive and did her work very well.

Property surroundings

Restaurants
1 restaurant on site

  • 餐厅 #1
    • Cuisine
      Asian • International

Facilities of Ascott Raffles City Shenzhen
Great facilities! Review score, 8.9

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Restaurant
  • Room service
  • 24-hour front desk
  • Breakfast
Parking
Free public parking is possible on site (reservation is not possible).
    Internet
    WiFi is available in public areas and is free of charge.
    Kitchen
    • Cleaning products
    • Kitchenware
    • Kitchen
    • Washing machine
    • Refrigerator
    Bedroom
    • Linen
    • Alarm clock
    Bathroom
    • Toilet paper
    • Towels
    • Bath or shower
    • Private bathroom
    • Toilet
    • Free toiletries
    • Bathrobe
    • Hairdryer
    • Bath
    • Shower
    Living Area
    • Desk
    Media & Technology
    • Satellite channels
    • Telephone
    • TV
    Room Amenities
    • Clothes rack
    • Soundproofing
    Indoor swimming pool
    Free!
    • Seasonal
    • Shallow end
    • Fence around pool
    Wellness
    • Fitness/spa locker rooms
    • Fitness
    • Spa facilities
    • Sauna
    Food & Drink
    • Room service
    • Restaurant
    • Tea/Coffee maker
    Services & Extras
    • Wake-up service
    Reception services
    • Invoice provided
    • 24-hour front desk
    Entertainment and family services
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Business centre
    Miscellaneous
    • Air conditioning
    • Non-smoking throughout
    • Lift
    • Family rooms
    • Non-smoking rooms
    Languages spoken
    • English
    • Chinese

    House rules

    Ascott Raffles City Shenzhen takes special requests - add in the next step!

    Check-in

    From 14:00

    Guests are required to show a photo identification and credit card upon check-in

    You'll need to let the property know in advance what time you'll arrive.

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free
    6+ years
    Extra bed upon request
    CNY 243.80 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Mastercard Visa UnionPay credit card UnionPay debit card Discover JCB Diners Club American Express Cash Ascott Raffles City Shenzhen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 22:00 and 08:00.

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Ascott Raffles City Shenzhen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 08:00:00.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about Ascott Raffles City Shenzhen

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Ascott Raffles City Shenzhen has 1 restaurant:

      • 餐厅 #1

    • You can choose from a number of accommodation options at Ascott Raffles City Shenzhen (subject to availability). These can accommodate:

      • 2 guests
      • 4 guests
      • 6 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • The prices at Ascott Raffles City Shenzhen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Ascott Raffles City Shenzhen offers the following activities / services (charges may apply):

      • Sauna
      • Fitness
      • Spa facilities
      • Fitness/spa locker rooms
      • Swimming Pool

    • Ascott Raffles City Shenzhen is 8.1 miles from the centre of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Ascott Raffles City Shenzhen can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Continental
      • Buffet

    • You can choose from a number of accommodation options at Ascott Raffles City Shenzhen (subject to availability). These have:

      • 1 bedroom
      • 2 bedrooms
      • 3 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Yes, Ascott Raffles City Shenzhen is popular with guests booking family stays.

    • Check-in at Ascott Raffles City Shenzhen is from 14:00, and check-out is until 12:00.