Carlton Lausanne Boutique Hôtel
4 Avenue de Cour, 1007 Lausanne, Switzerland – Excellent location - show map – Metro access
Reception staff had a rude guest when we arrived who was making unreasonable and slightly intimidating requests for upgrades and similar. Claiming to be in the industry and wanting free stuff basically. We had to listen to it and felt they were unreasonable and frankly rude and entitled. The way the receptionist dealt with the customer was excellent and didn't just fold. Life is hard for hotels right now and giving free stuff is not doable, I wish people would behave better so young staff are not put in these situations. Well done and clearly a well trained team.
United Kingdom
The historic Carlton Lausanne Boutique Hôtel is centrally located directly beside the Délices Metro Stop and a 5-minute walk from Lake Geneva and the Olympic Town of Ouchy. The property features free WiFi access in all areas. The elegant and air-conditioned rooms at Boutique Hotel Carlton Lausanne are all fitted with period furniture, a TV, a minibar and a marble bathroom with shower. Some units also feature a balcony. The hotel has an inviting bar, meeting rooms, as well as a 24-hour front-desk service. Guests benefit from free public transports in Lausanne. The Lausanne Train Station and the Olympic Museum are within a distance of 500 metres.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Private parking
- Free WiFi
- Family rooms
- Fitness centre
- Non-smoking rooms
- Airport shuttle
- 24-hour front desk
- Room service
- Bar
Property practices
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See what guests loved the most:
Andrew
United Kingdom“Reception staff had a rude guest when we arrived who was making unreasonable and slightly intimidating requests for upgrades and similar. Claiming to be in the industry and wanting free stuff basically. We had to listen to it and felt they were...”
Elena
Belgium“Great location, good transport reach, walking distance to the center. Breakfast was okay. Room was very nice.”
Jie
Switzerland“Hotel is very nice and very clean - room was nicely decorated and very clean. We used small gym downstairs (Technogym equipment) and breakfast was also pretty good.”
Hotel surroundings
Facilities of Carlton Lausanne Boutique HôtelGreat facilities! Review score, 8.1
- Private parking
- Free WiFi
- Family rooms
- Fitness centre
- Non-smoking rooms
- Airport shuttle
- 24-hour front desk
- Room service
- Bar
- Toilet paper
- Private bathroom
- Toilet
- Hairdryer
- Wardrobe or closet
- Dressing room
- Sun terrace
- Tumble dryer
- Walking tours
- Telephone
- TV
- Coffee house on site
- Breakfast in the room
- Bar
- Minibar
- Public transport tickets
- Invoice provided
- Concierge service
- Luggage storage
- Currency exchange
- 24-hour front desk
- Daily housekeeping
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Air conditioning
- Non-smoking throughout
- Heating
- Carpeted
- Lift
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Fitness centre
- Arabic
- English
- Spanish
- French
- Italian
- Portuguese
- Russian
- Ukrainian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of CHF 50 is required on arrival. That's about GBP 43. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cash
Carlton Lausanne Boutique Hôtel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Please note that a passport is required for check-in. The credit card will be pre-authorized with the full amount plus an amount for extras upon check-in.
Please note that extra beds and baby cots are only available in the Junior Suites and in the Executive Rooms, but not in the Classic Rooms. Please contact the property for further information.
Please note that the property is only accessible by stairs and there is no ramp, which may not be suitable for guests with reduced mobility.
If you book more than 5 rooms, you may be subject to special conditions and extra fees.
The hotel features an inviting bar, meeting rooms, a new fitness equipped with top-of-the-line Technogym machines, with complimentary access for our hotel guests, as well as a 24-hour front desk service. Guests benefit from free public transports in Lausanne.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A damage deposit of CHF 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
FAQs about Carlton Lausanne Boutique Hôtel
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Carlton Lausanne Boutique Hôtel offers the following activities / services (charges may apply):
- Fitness centre
- Walking tours
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Check-in at Carlton Lausanne Boutique Hôtel is from 15:00, and check-out is until 12:00.
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Yes, Carlton Lausanne Boutique Hôtel is popular with guests booking family stays.
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Carlton Lausanne Boutique Hôtel is 1,050 yards from the centre of Lausanne. All distances are measured in straight lines. Actual travel distances may vary.
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The prices at Carlton Lausanne Boutique Hôtel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at Carlton Lausanne Boutique Hôtel include:
- Double
- Suite
- Twin/Double
