Set in Ottawa, 1.6 km from 24 Sussex Drive, Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers accommodation with a fitness centre, private parking, a garden and a shared lounge. Each accommodation at the 3-star hotel has city views, and guests can enjoy access to a terrace and to an indoor pool. The accommodation features an ATM and free WiFi throughout the property. The units come with air conditioning, a flat-screen TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk. All rooms feature a private bathroom, a hairdryer and bed linen. The hotel offers a buffet or continental breakfast. Speaking English, Spanish, French and Chinese at the reception, staff are always at hand to help. Popular points of interest near Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel include Rideau Locks, Rideau Hall and Peace Tower. Ottawa Macdonald-Cartier International Airport is 14 km away.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Express
Hotel chain/brand
Holiday Inn Express

Property highlights

This hotel is situated in the real heart of Ottawa

Breakfast info

Continental, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.4
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
8.1
Location
7.7
Free WiFi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • Emmanuel
    United States United States
    The breakfast is wonderful and enough food for all the customers. The chefs are great. The humility of the staffs is a plus for me to come back there. The gym and parking are good. The security officer always around means more safety for the...
  • Vernie
    Canada Canada
    Breakfast were good. All filipina ladies who works there really did a good job on keeping food stacked up making sure people can be provided with food.
  • Pacifique
    Canada Canada
    Flexibility. They accommodate our request of later check out. This helped us to rest a little more.
  • Kimberly
    United States United States
    The rooms were nice size and the beds were very comfortable. The staff was very friendly. The breakfast was very good.
  • Martin
    Canada Canada
    Good coffee. Bland offerings. Good selection of cereals, good porridge.
  • Seokhoon
    Canada Canada
    I arrived at very late but the staff were very friendly and helpful. Definitely recommend this hotel :)
  • Jelena
    Canada Canada
    wonderful staff and plentiful breakfast. well located in the city, affordable, MICROWAVE in the room was AMAZING. could order food from outside easily, which is greatly appreciated. subterranean parking was bountiful.
  • Iara
    Chile Chile
    I loved feeling so welcome! Many thanks to the reception staff and all the people in charge of breakfast, always attentive to everything and very friendly. The hotel is impeccable and the wifi works very well throughout the hotel. The room was...
  • Christopher
    Cyprus Cyprus
    Everything, location, staff, comfortable rooms and beds
  • Frances
    Canada Canada
    Lovely clean and spacious room, small swimming pool and fitness centre. More than adequate breakfast included.

Hotel surroundings

Facilities of Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
Great facilities! Review score, 8.4

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • View
Outdoors
  • Picnic area
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Tumble dryer
  • Microwave
  • Refrigerator
Room Amenities
  • Fold-up bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Kid-friendly buffet
  • Kid meals
  • Snack bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs CAD 18 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Lift
  • Fan
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Salt-water pool
Wellness
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French
  • Chinese

House rules
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 50 is required on arrival. That's about £28. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of CAD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel is from 15:00, and check-out is until 11:00.

  • Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel is 0.8 miles from the centre of Ottawa. All distances are measured in straight lines. Actual travel distances may vary.

  • Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Swimming Pool

  • The prices at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel include:

    • Double
    • Suite

  • Guests staying at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental
    • Buffet