Featuring a seasonal outdoor swimming pool, this property is located in Surrey, on site with Kwantlen Polytechnic University. A hot tub and fitness centre are also provided. Valet and concierge services are available. Surrey Central Skytrain station is 2 minutes' walk away. Every room includes a flat-screen TV. All rooms include a private bathroom. For your comfort, you will find bathrobes, free toiletries and a hairdryer. The on-site Dominion Bar + Kitchen restaurant serves breakfast, lunch and dinner. Guests can also grab a coffee at the on-site coffee shop. Vancouver International Airport is 24 km away. Surrey City Hall is 350 metres away, Simon Fraser University Surrey Campus is 400 metres away and Surrey Memorial Hospital is 2 km away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Autograph Collection
Hotel chain/brand
Autograph Collection

Property highlights

Top location: Highly rated by recent guests (8.3)

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.9
Comfort
8.9
Value for money
8.0
Location
8.3
Free WiFi
9.3
High score for Surrey
Select topics to read reviews:

See what guests loved the most:

  • Chynine
    France France
    Staff, parking, view. Actually the staff were the highlight. Every request was met with a CAN DO attitude. I travel a lot and honestly never crossed a better team. Well done!!!
  • Beattie
    Canada Canada
    Restaurant pool hottub and gym, big windows in our room
  • Kaley
    Canada Canada
    I was able to get into my room early which was extremely helpful.

Hotel surroundings

Restaurants
2 restaurants on site

  • Dominion Bar + Kitchen
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • Prado Cafe
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Civic Hotel, Autograph Collection
Great facilities! Review score, 8.5

Most popular facilities
  • 2 swimming pools
  • Parking on site
  • Free WiFi
  • Fitness centre
  • Non-smoking rooms
  • Facilities for disabled guests
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • View
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs CAD 20 per day.
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Private entrance
  • Laptop safe
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • Filipino

House rules

Civic Hotel, Autograph Collection takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of CAD 500 is required on arrival. That's about GBP 287. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 19

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa Discover JCB Diners Club American Express Civic Hotel, Autograph Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

A CAD 50 fee per stay applies for guests travelling with pets. There is a 50 kg maximum per room for pets.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Civic Hotel, Autograph Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of CAD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Civic Hotel, Autograph Collection

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Civic Hotel, Autograph Collection is 800 yards from the centre of Surrey. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Civic Hotel, Autograph Collection include:

    • Double
    • Quadruple

  • Civic Hotel, Autograph Collection offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness
    • Swimming Pool

  • The prices at Civic Hotel, Autograph Collection may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Civic Hotel, Autograph Collection has 2 restaurants:

    • Dominion Bar + Kitchen
    • Prado Cafe

  • Check-in at Civic Hotel, Autograph Collection is from 15:00, and check-out is until 12:00.