Experience world-class service at Ocean Palace All Inclusive Premium

Set on the white sands of Natal's Ponta Negra Beach, Ocean Palace All Inclusive Premium features 14 pools, 5 restaurants, a spa and a high-tech gym. Bright and spacious, rooms boast a balcony and display cheerful colours and local artwork. They are equipped with air conditioning, a flat-screen cable TV and a minibar. Some have sea views, others have views of the dunes. At Ocean Palace All Inclusive Premium, guests can relax in the hot tub or enjoy a sauna session and massage. For exercising, there are sporting activities and children have access to a monitored kids club. Culinary options include a buffet at Coffee Shop Sunrise and offers a rich breakfast. Le Solei serves French cuisine, Sukiyaki offers Asian cuisine and La Luna restaurant serves pizza. It is located opposite Natal Convention Centre, 3 km from Morro do Careca Hill and 38 km from São Gonçalo do Amarante International Airport.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Natal, this property has an excellent location score of 9.3

Breakfast info

Buffet

Private parking available on-site

Activities:

Tennis court

Fitness centre

Games room


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
8.9
Comfort
9.0
Value for money
8.2
Location
9.3
Free WiFi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Rodrigo
    United Kingdom United Kingdom
    Most of it, highlights are definitely the entertainment, bar, staff and food - all pretty fantastic. Room was okay, nothing special and a bit dated but does the job for a week.
  • Sangdoo
    South Korea South Korea
    It is best for meal. don't worry about breakfast, lunch, dinner. all of them inclued.
  • Edardna
    Brazil Brazil
    Gostei das refeições, "atendimento", acomodação, do "ambiente", das variedades de bebidas, e muito divertimento.
  • Giovane
    Brazil Brazil
    Conforto, equipe bem simpática e eficiente, opções de comes e bebes.
  • Kamila
    Brazil Brazil
    Comida boa. Tem suco de laranja espremido na hora. Frutas com sabor. Tapioca ótima. Funcionários gentis. Garçom na área da pixcina.Localização ótima. Vista do mar linda.
  • Eduardo
    Brazil Brazil
    Já tinha ido outras vezes, desta vez achei o hotel um pouco sujo e desorganizado.
  • Nicole
    Brazil Brazil
    Hotel grande, quarto confortável, várias opções de piscinas, serviço de praia, refeições, petiscos e drinks muito gostosos. Monitores divertidos, meu filho adorou ficar na recreação. Voltaremos.
  • Antonio
    Brazil Brazil
    - Café da manhã até que farto, porém pouco variado no decorrer dos dias; - Restaurantes gourmet muito bons! - Serviçais atentos e educados!
  • Fernando
    Brazil Brazil
    simpatia dos funcionários, menos a menina que marca os jantar temática (não sabe sorrir)... Sr.Olegario simpático como sempre.
  • Simone
    Chile Chile
    El lugar en general esta bien, los niños en especial lo pasan increíble, tienen zonas para ellos con personal dedicado a cuidarlos y entretenerlos También tiene otras piscinas con bar, el personal agradable. Eso si las instalaciones son un poco...

Property surroundings

Restaurants
5 restaurants on site

  • Le Soleil
    • Cuisine
      French
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Sukiyaki
    • Cuisine
      Asian
    • Ambiance
      Traditional • Modern • Romantic
  • Coffee Shop
    • Cuisine
      Local
    • Ambiance
      Family friendly • Traditional • Modern
  • La Luna
    • Cuisine
      Italian
  • Ocean Grill
    • Cuisine
      Local
    • Ambiance
      Modern

Resort facilities of Ocean Palace All Inclusive Premium
Great facilities! Review score, 8.9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Beachfront
  • Family rooms
  • 5 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Beachfront
  • Terrace
  • Garden
Activities
  • Movie nights
  • Beach
  • Water park
  • Kids' club
  • Entertainment staff
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Tennis court
    Additional charge
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs R$ 30 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
  • Open all year
  • Pool with view
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • Portuguese

House rules
Ocean Palace All Inclusive Premium takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroHipercardElo CreditcardCash

The fine print
Need-to-know information for guests at this property

Please note that guests must stay a minimum of five nights to dine at Le Solei, and a minimum of seven nights to dine at Sukiyaki.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than a parent, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Ocean Palace All Inclusive Premium

  • Check-in at Ocean Palace All Inclusive Premium is from 15:00, and check-out is until 12:00.

  • Room options at Ocean Palace All Inclusive Premium include:

    • Bungalow
    • Triple
    • Suite
    • Double
    • Quadruple

  • Ocean Palace All Inclusive Premium offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Children's playground
    • Billiards
    • Games room
    • Table tennis
    • Tennis court
    • Kids' club
    • Water park
    • Beachfront
    • Entertainment staff
    • Beach
    • Beauty Services
    • Swimming Pool
    • Movie nights

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Ocean Palace All Inclusive Premium has 5 restaurants:

    • Le Soleil
    • La Luna
    • Sukiyaki
    • Coffee Shop
    • Ocean Grill

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Ocean Palace All Inclusive Premium on this page.

  • Ocean Palace All Inclusive Premium is 5.6 miles from the centre of Natal. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Ocean Palace All Inclusive Premium may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Ocean Palace All Inclusive Premium is popular with guests booking family stays.

  • Guests staying at Ocean Palace All Inclusive Premium can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Buffet

  • The nearest beach is just 100 yards from Ocean Palace All Inclusive Premium. All distances are measured in straight lines. Actual travel distances may vary.