Located in Santos, 900 metres from Gonzaga Beach, Novotel Santos Gonzaga features a restaurant, outdoor swimming pool, a fitness centre and bar. Among the facilities at this property are a 24-hour front desk and room service, along with free WiFi throughout the property. Private parking is available on site. At the hotel, each room comes with a desk, a flat-screen TV and a private bathroom. A buffet breakfast is available daily at Novotel Santos Gonzaga. The accommodation offers a sauna. Shopping Patio Iporanga is next door to the property. Popular points of interest near Novotel Santos Gonzaga include Jose Menino Beach, Embare Beach and Miramar Shopping. The nearest airport is Sao Paulo/Congonhas Airport, 72 km from the hotel.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Situated in the best rated area in Santos, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
8.6
Facilities
7.8
Cleanliness
7.9
Comfort
8.1
Value for money
7.2
Location
9.2
Free WiFi
8.4
Low score for Santos

Select topics to read reviews:

Guests who stayed here loved

  • Lena
    Brazil Brazil
    Location is great, very comfortable rooms, liked the buffet breakfast
  • Lena
    Brazil Brazil
    Nice room, good shower, liked the breakfast, location and minibar selection
  • S
    Stephen
    United Kingdom United Kingdom
    I was here for work, and worked in the evenings in the bar most nights for the week I stayed. Guilherme who works in the bar was fantastic. He was always very friendly and helpful, and made great cocktails. He made my stay so much better. Please...
  • Maria
    Ireland Ireland
    Amazing breakfast. The bathroom was really cool with the glass walls and all. Everything was well cleaned. Amazing beds, very comfy.
  • Andrea
    United Kingdom United Kingdom
    The hotel is located in a prime location, close to shops, restaurants and the beach. We were greeted at the reception by the lovely Tiago, who was really polite and always made us feel welcome with a smile whenever we entered the hotel during our...
  • Karen
    United Kingdom United Kingdom
    good location. nice breakfast. room size was good and comfortable.
  • Nina
    Estonia Estonia
    So good I came back and took my parents with me. Best shower I had in any hotel I've been before. Locations is amazing, views from room at night were breathtaking 😍
  • Nina
    Estonia Estonia
    Best shower I had in any hotel. Locations is amazing, views from room at bight were breathtaking 😍
  • Claudio
    Brazil Brazil
    Atendimento dos colaboradores do hotel ótimo, uma atenção espetacular , café da manhã excelente .
  • Maíni
    Brazil Brazil
    Gostei de tudo.A cama é confortável, a ducha parece uma cachoeira de tanta água kkk o café da manhã é ótimo com bastante opção, e os funcionários são muito atenciosos.

Hotel surroundings

Restaurants
1 restaurant on site

  • 365
    • Cuisine
      Brazilian
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Novotel Santos Gonzaga

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Fitness centre
  • Room service
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental

Living Area

  • Dining area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs R$ 35 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Lockers
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security

General

  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Room service

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop

Wellness

  • Fitness
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish
  • Portuguese

House rules
Novotel Santos Gonzaga takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardElo CreditcardCash

The fine print
Need-to-know information for guests at this property

Please note that guests are required to show the same credit card used for the reservation at the check in. If guest cannot present that card, the prepayment will be cancelled and a new payment method will be asked.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

Please note that each room can accommodate just one pet with maximum weight of 10 kg and guests travelling with pets must present valid vaccination documents of the animal upon check in.

Please note that the pets are not allowed at the restaurant or bar areas and can't stay unaccompanied in the rooms.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Novotel Santos Gonzaga

  • Check-in at Novotel Santos Gonzaga is from 15:00, and check-out is until 12:00.

  • Novotel Santos Gonzaga offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Fitness
    • Swimming Pool
    • Bicycle rental

  • Novotel Santos Gonzaga is 600 yards from the centre of Santos. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Novotel Santos Gonzaga can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • The prices at Novotel Santos Gonzaga may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Novotel Santos Gonzaga has 1 restaurant:

    • 365

  • The nearest beach is just 600 yards from Novotel Santos Gonzaga. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Novotel Santos Gonzaga is popular with guests booking family stays.

  • Room options at Novotel Santos Gonzaga include:

    • Double
    • Quadruple