Featuring air-conditioned rooms with a flat-screen TV, Vale Hotel Aitkenvale boasts a bistro, a bar and an indoor children’s playground. The hotel is 15 minutes’ drive from central Townsville. You can enjoy pizza, pasta and New York steak at the bistro, or just have a casual drink with friends at the bar. There is live music on some nights. Guests can visit the large variety of fish life at the Reef HQ Aquarium, which is 15 minutes’ drive from the Vale Hotel. Townsville Airport and the Museum of Tropical Queensland are within 20 minutes’ drive.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
4 single beds
and
1 large double bed
2 single beds
and
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
7.7
Cleanliness
8.2
Comfort
8.2
Value for money
8.3
Location
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Alexey
    Australia Australia
    Comfortable rooms, friendly staff, good pub nearby
  • Alfie
    Australia Australia
    The facilitiy are in the middle of everything, near in shopping center, and restaurants. The car is secure for it has gate.
  • S
    Sweatman
    Australia Australia
    Very late arrival out of hours with many heavy bags. Steph the night manager was excellent and so acommodating. Bent over backwards to ensure I was sorted. I have not come accross such a helpful and customer focused employee. Thanks Steph.

Hotel surroundings

Restaurants
2 restaurants on site

  • The Vale Hotel Bistro
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • Graziers Steakhouse
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional

Facilities of Vale Hotel

Most popular facilities
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Bar
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Evening entertainment
  • Kids' club
  • Billiards
    Additional charge
  • Children's playground
Media & Technology
  • Flat-screen TV
Food & Drink
  • Bar
  • Restaurant
Internet
No internet access available.
Parking
Free private parking is possible on site (reservation is not needed).
    General
    • Designated smoking area
    • Air conditioning
    • Heating
    • Family rooms
    • Non-smoking rooms
    • Iron
    Languages spoken
    • English

    Property practices

    This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules
    Vale Hotel takes special requests - add in the next step!

    Check-in
    From 14:00 to 22:00
    Check-out
    Until 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of AUD 100 is required on arrival. That's about £51. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Cards accepted at this hotel
    American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

    The fine print
    Need-to-know information for guests at this property

    Please note that reception hours are as follows:

    Monday-Friday 8:00 until 18:00.

    Saturday-Sunday 7:00 until 15:30.

    A manager is on-site until 01:00 for late check-in.

    Please note that guests must be over 18 years of age or accompanied by an adult.

    You must show a valid photo ID upon check in.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Vale Hotel

    • The prices at Vale Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Vale Hotel is from 14:00, and check-out is until 10:00.

    • Room options at Vale Hotel include:

      • Studio
      • Apartment
      • Family

    • Vale Hotel has 2 restaurants:

      • The Vale Hotel Bistro
      • Graziers Steakhouse

    • Vale Hotel offers the following activities / services (charges may apply):

      • Children's playground
      • Billiards
      • Kids' club
      • Evening entertainment

    • Vale Hotel is 3.7 miles from the centre of Townsville. All distances are measured in straight lines. Actual travel distances may vary.