Reliable info:
Guests say the description and photos for this property are accurate.

Sanctuary Lakes Fauna Retreat offers self-contained, Melanesian-style villas overlooking a lake and surrounded by 10 acres of tropical nature reserve. It is 300 metres from the beach in Hervey Bay. All the villas of the Sanctuary Lakes Fauna Retreat come with kitchenette facilities, private balcony, air conditioning and TV with DVD player. Free wifi is available to all guests at various locations around the retreat - it may not be available in all villas The resort has a swimming pool and barbecue facilities. All tours can be booked through reception. Close to the Sanctuary Lakes Fauna Retreat you will find the Urangan shopping centre and the fish co-op market.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Hervey Bay, this property has an excellent location score of 9.0

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 single bed
and
1 large double bed
3 single beds
and
1 large double bed
1 large double bed
3 single beds
and
1 large double bed
3 single beds
and
1 large double bed
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
1 single bed
and
2 large double beds
1 single bed
and
1 double bed
2 single beds
and
1 large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
7.7
Cleanliness
7.7
Comfort
7.9
Value for money
8.2
Location
9.0
Free WiFi
5.2
Low score for Hervey Bay
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Guests who stayed here loved

  • Jayden
    Australia Australia
    Great service great room had everything we needed in the room
  • Karen
    Australia Australia
    Beautiful and quiet, away from noise close to the water front. After a busy work day and travel this is now my hidden gem
  • Michael
    Australia Australia
    WE had a quiet time at the location & enjoyed feeding the tortoise population they were really looking for food all the time & it took them quite a while until they had enough food to satisfy them .
  • Frances
    Australia Australia
    Garden & lake setting & wildlife. Comfortable bed. Clean cabin. Everything worked. Friendly host.
  • Madi
    Australia Australia
    Very beautiful place so peaceful and interacting with the wildlife was a lovely experience
  • Patricia
    Australia Australia
    The lake and the animals. just watching the antics kept us entertained. Location to bowls club. Quite, peaceful. Place was clean but needed some maintence. Close to food outlets.
  • Missmel0110
    Australia Australia
    Staff were lovely and very helpful.. easy check in and out. Great location, close to shops and beach. It really does feel like a nature resort with all the ducks waddling around and so many birds and turtles. A beautiful place to stay.
  • Alison
    New Zealand New Zealand
    Fun & spacious. Great lookout onto the lake and the turtles. Quieter in the morning than I expected.
  • C
    Camille
    Australia Australia
    I really enjoyed feeding the turtles and the aircon was amazing and the black out blinds made my mornings!
  • Belinda
    Taiwan Taiwan
    The view from the balcony - lake view is fantastic The location is good for shopping and not far to everywhere in the Town

Quality rating

This property is rated 3 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Managed by Rod and Deb

Company review score: 8.7Based on 767 reviews from 1 property
1 managed property

Company information

Rod and Deb are very passionate about the wildlife at the retreat and are always available to chat about how you can help protect them and their environment. Join them for feeding times so you can help feed the birds, turtles and possums - and any other critter than might wander through the property. They are "local experts" on most things to see and do on the Fraser Coast and want to ensure you have the best stay possible. Why not ask them about their favourite places to eat, things to see or the best tour option for your needs. They would love to welcome you to the retreat and encourage you to put your feet up and relax while you are in this tranquil location. They are here to help you with all your tour bookings and information about the local areas and nearby islands.

Property information

A hidden gem right in the middle of Hervey Bay. We are proud to invite guests to this calming and peaceful environment. Stay in your own private villa in our fauna reserve surrounded by gardens with the possibility of a visit by some our resident wildlife. Its a great place for a relaxing weekend with family and friends or a romantic getaway for couples. With an abundance of birds and wildlife, its the perfect place for nature lovers too. Every Villa has a lakeside view. Our cabins are all stand-alone and self-contained, so you can rest assured knowing there are no shared stairways or corridors at the property.

Neighbourhood information

We are a stone's throw away from the beautiful heritage listed Fraser Island, Lady Elliot Island and a number of other locations that will take your breath away. Swim with the turtles, watch in awe as the whales put on a spectacle for you and paddle with the dolphins. We are a short walk to the beach and pier and close to shopping centres, bus stops, botanical gardens and restaurants

Language spoken

English

Property surroundings

Facilities of Sanctuary Lakes Fauna Retreat

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Internet
WiFi is available in public areas and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • DVD player
  • Radio
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Fan
  • Ironing facilities
  • Iron
Accessibility
  • Entire unit located on ground floor
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Barbecue
  • BBQ facilities
  • Patio
  • Balcony
  • Garden
Outdoor swimming pool
Free!
  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool
Wellness
  • Sun loungers or beach chairs
Food & Drink
  • Snack bar
Activities
  • Beach
Outdoor & View
  • Garden view
  • Lake view
  • View
Building characteristics
  • Detached
Transport
  • Shuttle service
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Laundry
    Additional charge
Shops
  • Minimarket on site
Miscellaneous
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
Languages spoken
  • English

House rules
Sanctuary Lakes Fauna Retreat takes special requests - add in the next step!

Check-in
From 14:00 to 17:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about £51. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
AUD 30 per stay

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardEftposCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 07:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note the credit card and photo ID presented upon check in must be in the same name as the guest's name on the booking confirmation.

Free wifi is limited to 500mb every 24 hours.

Baby cot is at a cost of $30 per stay with a $50 deposit, refundable at check out.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sanctuary Lakes Fauna Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Sanctuary Lakes Fauna Retreat

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Sanctuary Lakes Fauna Retreat is from 14:00, and check-out is until 10:00.

  • Sanctuary Lakes Fauna Retreat is 2.8 miles from the centre of Hervey Bay. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Sanctuary Lakes Fauna Retreat may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • You can choose from a number of accommodation options at Sanctuary Lakes Fauna Retreat (subject to availability). These can accommodate:

    • 2 guests
    • 3 guests
    • 4 guests
    • 5 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, Sanctuary Lakes Fauna Retreat is popular with guests booking family stays.

  • Sanctuary Lakes Fauna Retreat offers the following activities / services (charges may apply):

    • Beach
    • Swimming Pool

  • Sanctuary Lakes Fauna Retreat has the following number of bedrooms:

    • 1 bedroom

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Sanctuary Lakes Fauna Retreat on this page.

  • The nearest beach is just 450 yards from Sanctuary Lakes Fauna Retreat. All distances are measured in straight lines. Actual travel distances may vary.