• Apartments
  • Mountain view
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Terrace
  • Balcony
  • Bath
  • Key card access
  • Daily housekeeping

Situated in Serfaus, Hotel Universo features a wellness area with a sauna, a steam bath and a sun bed, as well as rooms with a flat-screen cable TV and a balcony. In the evenings, an entertainment programme is provided. The cable cars Komperdellbahn and Alpkopfbahn are within 650 metres. Free WiFi is at guests’ disposal throughout the hotel. The Alpine-style rooms are fitted with a bathroom featuring a bathtub and a hairdryer. A breakfast buffet is offered in the mornings. A games room is available for the children’s entertainment. In good weather conditions, a sunbathing terrace is provided as well. Ski passes can be bought at Hotel Universo and a ski storage room with a ski boot dryer is available at the premises.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Serfaus, this property has an excellent location score of 9.4

Want a great night's sleep? This property was highly rated for its very comfy beds.

Private parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
1 sofa bed
and
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.7
Comfort
8.8
Value for money
8.3
Location
9.4
Free WiFi
10
High score for Serfaus
Select topics to read reviews:

See what guests loved the most:

  • Rocio
    United Kingdom United Kingdom
    Incredibly kind and helpful staff, great location and vibe. We would love to come back!
  • Lieke
    Netherlands Netherlands
    Great value for the price, 2 bathrooms, location in city center, very comfortable swimming pool/ sauna area. Across the street there is a nice bakery. Top for wintersport: rent a locker at the ski lifts, although the walk is not too long it can be...
  • Hetty
    Netherlands Netherlands
    Centrally located, near supermarket and metro. Nice atmosphere in the lobby and wine bar. Apartment could have used a bit more of that. Apartment nice size, good beds, spacious bathroom and kitchen. You don't hear noises or anything from other...

Property surroundings

Facilities of Hotel Universo
Great facilities! Review score, 8.6

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Family rooms
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Skiing
  • Airport shuttle
  • Bar
Parking
Private parking is possible on site (reservation is not needed) and costs € 15 per day.
  • Parking garage
Internet
WiFi is available in all areas and is free of charge.
Bedroom
  • Wardrobe or closet
Bathroom
  • Private bathroom
  • Toilet
  • Hairdryer
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
Pets
Pets are allowed on request. Charges may be applicable.
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
Common areas
  • Shared lounge/TV area
Indoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Infinity pool
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hammam
  • Spa and wellness centre
    Additional charge
  • Sauna
Food & Drink
  • Coffee house on site
  • Snack bar
  • Bar
  • Room service
Activities
  • Ski equipment hire on site
  • Ski storage
  • Cycling
  • Hiking
  • Skiing
Transport
  • Shuttle service
    Additional charge
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
  • ATM/cash machine on site
  • Tour desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Shops
  • Minimarket on site
  • Barber/beauty shop
Miscellaneous
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box
Languages spoken
  • German
  • English

House rules

Hotel Universo takes special requests - add in the next step!

Check-in

From 15:00 to 18:30

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
€ 6 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Maestro Mastercard Visa Cash Hotel Universo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are allowed on request. Charges may be applicable.

FAQs about Hotel Universo

  • Hotel Universo is 200 yards from the centre of Serfaus. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Universo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Hotel Universo is popular with guests booking family stays.

  • You can choose from a number of accommodation options at Hotel Universo (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests
    • 5 guests
    • 6 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Hotel Universo on this page.

  • Hotel Universo offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Sauna
    • Hammam
    • Cycling
    • Hiking
    • Skiing
    • Spa facilities
    • Fitness/spa locker rooms
    • Swimming Pool
    • Steam room
    • Spa lounge/relaxation area

  • You can choose from a number of accommodation options at Hotel Universo (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Hotel Universo on this page.

  • Check-in at Hotel Universo is from 15:00, and check-out is until 10:00.