Mercure Vienna First is centrally located in Vienna's first district, just 500 metres from Saint Stephen's Cathedral and the Stephansplatz Underground Stop (line U1 and U3). Free WiFi is provided, and the front desk is open 24 hours per day. The modern rooms come with a flat-screen TV and a private bathroom with free toiletries and a hairdryer. Some also come with a seating area. Several bars and restaurants are in the immediate vicinity, and the Graben and Kärnter Straße, popular shopping areas, are a 5-minute walk away. The Schwedenstraße Underground Stop (lines U1 and U4) is a 4-minute walk away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the real heart of Vienna, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
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Sustainability
This property has 2 third-party sustainability certifications.

  • Certified illustration
    Austrian Ecolabel
  • Certified illustration
    Green Key (FEE)
Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
8.0
Location
9.6
Free WiFi
8.2
High score for Vienna

Select topics to read reviews:

Guests who stayed here loved

  • Caitlin
    New Zealand New Zealand
    The property was very clean and had everything we needed for a two night stay.
  • Lance
    Canada Canada
    Perfect location for exploring Vienna, walking distance to most of the main sights, yet quiet and relaxed.
  • Samantha
    United Kingdom United Kingdom
    Very clean, the beds were so comfortable, we had an issue with our room key and they resolved it quickly and upgraded us
  • Luke
    United Kingdom United Kingdom
    Guy on reception who checked us in was lovely, very knowledgeable on the city of Vienna and showed us on the map where we were and all the different sights we could see. Room was lovely, spacious, clean and a very good shower. Hotel bar was...
  • Jessica
    Luxembourg Luxembourg
    smoothie bar was a very good idea, just a little explanation how to use it would be great
  • Joslin
    Malta Malta
    Enjoyed our short break ... the guy at front desk was very helpful at check in !! ..sorry forgot your name !! Hotel is very conveniently located right in the centre of Vienna with a few paces away from St Stephans Cathedral. Lots of restaurant...
  • Jelena
    Serbia Serbia
    Great hotel, very kind staff, perfect location. Kindly recommended
  • Adrienn
    United Kingdom United Kingdom
    Excellent location, near to shops, restaurants, coffees and tourist attractions, great breakfast options, modern and clean rooms, free non-alcohol drinks in mini bars, kind and helpful staff 😃
  • Sue
    United Kingdom United Kingdom
    The advice from the staff was excellent. Lovely hotel very central.
  • Razvan
    Romania Romania
    Smack in the middle of the most important checkpoints in Vienna, with a cleanliness level to envy (even the lobby bathrooms are spotless) and very friendly staff (from concierge to breakfast servers), Mercure is definitely our go-to for our Vienna...

Hotel surroundings

Restaurants
1 restaurant on site

  • Vienna 1st
    • Cuisine
      Austrian • International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Mercure Vienna First
Great facilities! Review score, 8.4

Most popular facilities

  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Lift
  • Heating
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Inner courtyard view
  • City view
  • View

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Walking tours

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not needed) and costs € 32 per day.

  • Parking garage
  • Electric vehicle charging station

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Languages spoken

  • Czech
  • German
  • English
  • Italian

House rules
Mercure Vienna First takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

Please note that if booking more than 7 units, different cancellation policies and additional supplements apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Mercure Vienna First