Get the celebrity treatment with world-class service at Sheraton Dubai Creek Hotel & Towers

Offering a prime location in Deira on the banks of the Dubai Creek, this recently renovated, 5-star hotel has rooms with floor-to-ceiling windows overlooking the creek and the city. All of the rooms at the Sheraton Dubai Creek Hotel & Towers include LCD TVs with DVD players and satellite channels. Sheraton Fitness programmed by Core Performance includes fitness equipment supplied by TechnoGym, a sauna, steam room, and massage treatments. The gym looks out over the swimming pool and children’s pool. The Sheraton Dubai Creek Hotel & Towers is just 3 km from Dubai’s famous Gold and Spice Souks. Shopping malls including BurJuman and Deira City Centre Mall can be reached in less than 15 minutes by car.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 301 reviews from the past 12 months.
Guests praised the Sheraton Dubai Creek Hotel & Towers for its excellent staff and prime <b>location</b> near the creek and metro. <b>Breakfast</b> received positive feedback, while <b>room comfort</b> and reception had mixed reviews. <b>Cleanliness</b> and views were appreciated, enhancing the overall experience.
Was this guest review summary helpful?
/

Categories:

Staff
8.9
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.3
Location
8.7
Free WiFi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Mndolo
    Zambia Zambia
    The room was always cleaned on time. The staff were very courteous. The environment was very friendly.
  • Kugenthrie
    United Arab Emirates United Arab Emirates
    Very comfortable and clean. Staff was pleasant and helpful and friendly. Special shoutout to Suresh from By the Bay pool bar who took great care of us and our special needs.
  • Jayasree
    United Arab Emirates United Arab Emirates
    The hotel view to creek was excellent friendly staff too
  • J
    United Kingdom United Kingdom
    Absolutely stunning service from all the staff, In particular the pool bar staff and the lounge Cafe staff went above and beyond
  • Justin
    United Kingdom United Kingdom
    The hotel staff were all, without exception, superlative and keen to assist however they could with a big smile. Rooms were smart, clean and tidy.
  • Syed
    United Kingdom United Kingdom
    5 star hotel with 5 star facilities. Super helpful staff and front of the house team. Allowed us to check in early and checked out late, very accommodating.
  • Simon
    Italy Italy
    Room and breakfast were very good. Unfortunately I didn't have time to use the pool
  • Yousuf
    United Kingdom United Kingdom
    Excellent services all around staff are amazing, helpful , and polite . Great location walking distance to metro station and pleased evening walk at Dubai Creek. Breakfast is amazing with happy, friendly staff special thanks to Ednah and...
  • Cyril
    Ghana Ghana
    Location,staff especially Dina at the reception. Housekeeping crew were excellent
  • Amal
    United Kingdom United Kingdom
    Excellent location. Breakfast was good but expectation was more, more variety and types should be available.

Hotel surroundings

Restaurants
5 restaurants on site

  • By The Bay
    • Cuisine
      Mediterranean • International
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Dairy-free
  • Vivaldi Italian Restaurant
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
  • Kimura-Ya
    • Cuisine
      Japanese
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Halal
  • Chelsea Arms Pub
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Traditional
  • The Lobby Café
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Sheraton Dubai Creek Hotel & Towers
Great facilities! Review score, 8.6

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • 5 restaurants
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun terrace

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental
  • Live sport events (broadcast)
  • Happy hour
    Additional charge
  • Cycling
    Off-site

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Electric vehicle charging station

Reception services

  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 - outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 2 - outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Arabic
  • English
  • Hindi
  • Italian
  • Russian
  • Serbian
  • Filipino
  • Urdu
  • Chinese

House rules
Sheraton Dubai Creek Hotel & Towers takes special requests - add in the next step!

Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AED 100 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
AED 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Need-to-know information for guests at this property

For all non-refundable bookings, the property will contact the guest within 24 hrs after the booking is made to provide a credit card payment authorization link through a secure network from a financial institution to complete the payment process.

Please present the credit card used to make this reservation upon check-in at the hotel.

For all bookings made on behalf of someone else, you must contact the hotel directly to arrange for third party billing.

Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.

Please inform Sheraton Dubai Creek Hotel & Towers in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

License number: 222605

FAQs about Sheraton Dubai Creek Hotel & Towers

  • Guests staying at Sheraton Dubai Creek Hotel & Towers can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • American
    • Buffet

  • Check-in at Sheraton Dubai Creek Hotel & Towers is from 15:00, and check-out is until 12:00.

  • Sheraton Dubai Creek Hotel & Towers has 5 restaurants:

    • Vivaldi Italian Restaurant
    • The Lobby Café
    • Chelsea Arms Pub
    • By The Bay
    • Kimura-Ya

  • Room options at Sheraton Dubai Creek Hotel & Towers include:

    • Double
    • Twin
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Sheraton Dubai Creek Hotel & Towers is 5 miles from the centre of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • Sheraton Dubai Creek Hotel & Towers offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Manicure
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Live sport events (broadcast)
    • Hair styling
    • Facial treatments
    • Fitness
    • Happy hour
    • Hair cut
    • Bicycle rental
    • Neck massage
    • Swimming Pool
    • Steam room
    • Waxing services
    • Back massage
    • Beauty Services
    • Pedicure
    • Full body massage
    • Spa facilities
    • Hair colouring
    • Spa lounge/relaxation area

  • The prices at Sheraton Dubai Creek Hotel & Towers may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.