Please note that guest are requested to present the credit card used to make the reservation upon check-in at the hotel. Please note if booking is made on someone else’s behalf, please contact the hotel directly to arrange for third party billing at least 3 days prior the arrival date.

Please note that the hotel reserve the right to pre-authorize the credit card prior to arrival.

All guests staying are required to provide their original passport or UAE identity card. Please note that the hotel reserves the right to refuse entry of the guest who are not registered upon check-in.

Guests who wish to have an extra bed, must reserve beforehand with the property and charges will apply. Extra bed charges are not inclusive of breakfast.

The maximum number of children that are specified under each room type will be accommodated free of cost and are expected to share the existing beds with their parents. Should they wish to have an extra bed the same should be reserved and changes applicable.

Groups: When booking more than 9 rooms, different policies and additional supplements may apply.

PCR test is available at the hotel on an additional Coast (Subjected to Availability)

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知City Avenue Hotel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

由於新冠肺炎（COVID-19）疫情，此住宿可能會停止提供餐飲服務，或只能提供有限的餐飲服務。

由於新冠肺炎（COVID-19）疫情，此住宿已暫停提供接駁服務。

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。

配合政府降低新冠肺炎（COVID-19）傳播風險的指導方針，在規範期間，此住宿可能會要求住客出示額外的文件以驗證身份、旅遊路線與其他相關資訊。

因應新冠肺炎（COVID-19）疫情，此住宿嚴格落實維持社交距離的措施。

由於新冠肺炎（COVID-19）疫情，住客必須於所有室內公共區域佩戴口罩。

您不得因新冠肺炎（COVID-19）隔離之目的入住該住宿。

入住時須支付 AED 200 損壞押金。 您將透過信用卡支付費用。 您辦理退房時將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。