Family hotels and homes in Metókhion Sirilíou

Incredible friendly staff. We really felt welcome where ever we went. Beautiful room with exceptional details, same with the beach restaurant. Nice terrace and balcony in the room. At the restaurant food was delicious 😋 Everything was so close. I also recommend Destination Platanias in case you need a transfer to/from the airport.

Very clean, good location. Met our needs for a wonderful holiday.

Everything

The hotel is amazing - we are definitelly visiting again. Restaurant is great and staff are very pleasant and friendly. Very good both for families with children and for romantic couples. Very quiet in the evenings, as it is located slightly away from the main road. The buiding is designed in such a way that many rooms offer partial sea view.

The resort was peaceful, the pool was uncrowded, and the staff were friendly and always willing to assist in any way they could.

Beautiful pools with plenty of space to sit and lounge; lovely breakfast with lots of variety; comfortably furnished rooms and friendly staff. Set in a small village with 2 tavernas within easy walking distance.

We had a wonderful holiday. Everyone was really helpful and friendly and the food was delicious. The room was spotlessly clean. We would definitely stay again.

The experience of staying in Minoa Palace resort was simply outstanding! The facilities, the services and above all, the personnel, made our stay one of the most amazing experiences when it comes to summer vacation! We travelled for the first time with our baby which was 8 months old, and they made everything so easy for us, being always there to help us, to find solutions for us, and always with a huge smile on everyone’s face! Totally recommend it!

The hotel is situated directly on the beach and has it's own umbrellas and sun beds. The sand and water are great. The staff was very accommodating and helped us rent a car without any hassle and at a great price as well. The house keeping was regular and good.

I had an overall terrible experience at this hotel. For the first three days, the toilet couldn't flush. We reported this to the staff, and each day for three days straight, they replaced the button on the toilet, but during these three days, the toilet still couldn't flush when we needed to use it. Additionally, the toilet seat fell off while I was using it, which was very embarrassing. On the fifth day, an insect crawled into our room through the apartment door because the door was of such poor quality. We saw it easily crawl through the door and managed to film it, as shown in the pictures below. The low-quality door also caused us to be woken up at 8 AM for three days in a row due to noise from people talking outside. We informed the staff about the insect crawling into our room and getting into our belongings, clothes, and food, which was extremely disgusting since insects can carry diseases. They told us to wait outside because someone would come in 30 minutes, but we ended up waiting for 1.5 hours before someone finally arrived and removed the insect from the room. They refused to change our room or give us a refund despite the door that couldn't be closed properly and the toilet that couldn't flush. It was only after we mentioned that we would write a review about the hotel that we were given a new room, but this was only for one day since we were going home the next day, which doesn't compensate for the horrible experience we had. The staff offered to wash the clothes the insect had been in. I gave five pairs of underpants and one completely good pair of linen pants to be washed, but when I got back my things, the linen pants were missing, which we never got back. I only received my underpants. Even in the new room, the bathroom was filled with ants, as shown in the video, and this one day in the other room doesn't compensate for the horrible experience we had at this hotel.