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We reserved online. Got there we charged extra for being husband/ wife ( extra 20$) shower way to short for tall people. Water would have sprayed everywhere if we used it . Toilet way to short for tall people with bad knees to try and bend and stand or sit. We live 6 hours away. 3 and a half hours after leaving we got a call they were charging our card extra 80$ because we had a dog in room. We don't even own a dog let alone have one with us. When we explained this to them the owner/operator was very rude and belligerent. We know you had a dog..all we did there was sleep. Because we couldn't use shower we used a family members( we were there for a family reunion) we used one wash rag and one hand towel. Didn't use fridge... Coffee pot. Room could have been vacuumed and bedding changed and ready to go... Only good thing was it was easy to find. Easy private doors. However if you had a room on the back like we did you can't get to lobby without going all the way around building. There was a door but it was locked. Couldn't even get to an ice machine.