Hotels near Sorokovaya

Great location, staff, comfortable hotel.

Room was spacious and clean . Quiet zone , far from the street .

Staffs are very nice and kind. People in the aprtment are helpful

Great location, delicious breakfast. There is a supermarket nearby to make some groceries. Good gym

I will cut to the chase - I travel with my job a lot and this is the best service I have ever experienced in any hotel, anywhere. It is the kind of personalised, wonderful service that a lot of places claim to provide, but when you compare it to the St Regis Astana you realise that they're not really living up to their claims. Firstly, the hotel is lovely, grand, clean and comfortable. My room was spacious, well-presented and finished to a high level. The facilities (such as the gym and spa) are probably above what you would reasonably expect from a hotel. The selection of restaurants and bars for a hotel of this size was very good, and all the food I had there was great. But the thing that makes this place stand out, and the reason that I will recommend that anyone come to stay, is that everyone working there seems to have got the memo - they are so kind, welcoming and personal with you that I almost couldn't believe that was going on for the first day of my stay. A lot of staff remember your name, they don't seem like they are chatting to you out of professional obligation (even if they are, it doesn't come across like that), and they seem genuinely ready to help with anything to ensure your stay is good. One example that sticks with me: I remember one of the servers at breakfast, Sabina, talking me through some of the local offerings - I had already had as much breakfast as I could that morning and was in a rush to head out, so I told her that I would try it the next day and thanked her. Sabina wasn't working the next day, but when I got to breakfast it was clear that had briefed her colleagues that I would be interested in some local breakfast items and they were ready to help me out. They knew my name and what I was interested in trying. It was remarkable. If I come back to Astana there will be no competition as to which hotel I stay in. Thank you all.

Comfortable stays. Worth the price. Sauna and swimming were worth it

A room was clean and tidy,I liked that there was no carpet, bathroom was comfy and clean.Linen is all new.

The property is so cleaned and tidy, the staff is really helpful and amazing. I just loved to stay here. I liked everything but when you put address to the yendex or any taxi app, put the actual address instead of hotel name for reaching the exact location.

The room was nice and comfortable, even furniture was little bit worn out. The staff was helpful and good breakfast was served there.

Absolutely everything was wonderful! The staff was very polite and helpful, the suite exceptionally clean and beautifully designed, and the location is close to sights and good restaurants.