Search hotels in Kangkakawal

We love Kelong Trikora! It's an amazing place, my husband (Indian Singaporean) and I (German) spent 4 days there over Chinese New Year. The team there, especially Linda and Eric, set a new standard to customer service! They are so deeply caring for each guest, it's touching. When it rained they placed an umbrella outside of every villa, so that guest wouldn't get wet on their way to dinner, when we wanted to go on a trip and the hotel driver was unavailable Linda called several taxi companies and in the end offered to drive us with the staff car, even when the fan did not immediately work three people showed up and got it fixed within 10mins. Kelong Trikora is a very quiet resort with a beautiful pool and 10 separate huts. The cuisine is out of this world, even though the menu is a bit limited (focus on Indonesian and Chinese), so many of the dishes were simply the best (can recommend the fish curry, the sotong bakar, the kailan and kangkong and as daily special chicken satay, each main about 180K, veggies 75-90K). It takes about an hour from the ferry terminal Bandar Bintan Telani (Lagoi) and from the resort we went to the blue lakes and sand dunes (1hr drive, absolutely worth it!). We tried the restaurants in the two resorts next to this and got utterly disappointed, food was horrible and the service even worse, so we would next time just stick to the resort kitchen. All the staff is very nice and chitchatty if you're open to it, but not forcing conversations upon anybody. For my husband's birthday I asked them to please help me get a chocolate cake and they got a super cute beautiful cake for me. The only thing to keep in mind is that you're dependant on the hotel's transport (so plan a bit in advance and let them know) and that during low tide the water draws back about 1km, so not really for swimming in the sea, but the pool is amazing and the whole area is covered in nice fluffy green grass, so nice to walk around barefoot.

Location, clean toilet, hang out area is spacious, friendly staff

Hotel and service was decent. Location is too far from nearest jetty of North and South of island.

Nothing actually yes that is your transportation to spa villa to dine in . But unfortunately beforehand your reptioists did not tell us there is this free transportation to dine there .And your hotel got no food and seafood restaurant no seafood at all .no crabs no lobster etc To book for a taxi in your hotel it's so difficult ..your staff say only one driver only and cannot bargain .it's up to the taxi driver to offer his fare price .Omg ... And last but not least no super store .It's closed down. Very disappointed to bring so many of my Singaporean member there to support .

Complimentary shuttle service from the ferry was very accommodating and made it hassle free for us.

Relaxed. Nothing was too much trouble. Drinking water always available. Lovely menu, too 😊

Distance was the issue..Employee were helpful n friendly.

The service staff, everyone is friendly, helpful and always with a smile. The kitchen staff are so accommodating with my food requests and remembers what I like / don't like. Appreciate the thoughtfulness. The room is basic and clean, the accommodation is at a location where I can see both sunrise (from my room) AND sunset (I paddled out and looked towards the shore. How wonderful to wake up to the view and the sound of the sea breeze, rustling leaves and chirping birds. Love it!! They have bikes for you to cycle and explore the island.

Breakfast was neat - three options were given: Asian, American and Continental. You could mix-and-match and have whatever you wanted. Having a complimentary breakfast was much needed, especially since the hotel is tucked away from most of the food places that are accessible in the Northwest and Southwest districts.

Exceptionally good staffs, very good food. its real adventure resort for kids with Canoeing, Rock climbing, flying fox, coconut tree climbing, fall from boat in the sea with net protection, volleyball, football. kids were fully enjoying all outdoor activities. They managed to survive days without TV & WIFI. Surrounded by tress so expect small insects.