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What Guests Said About Torrington:
2.0
Scored 2.0
This place was horrible.
This place was horrible. Upon exiting my car, the parking lot smelled. The glass windows of the entry doors were dirty. There was not check in desk - it was a table that looked like it was filled with a disorganized array of junk. The floors and halls were dirty. The elevator was dirty. I'm assuming the hotel was under renovation, but there were no notices anywhere. The staff couldn't even offer an explanation. I felt very dirty and uncomfortable staying at this location. I truly believe I deserve a refund. VERY VERY DISAPPOINTED.
The breakfast is amazing and the complimentary happy hour was a total unexpected bonus. The pool and hot tub are refreshing, clean and warm. I wouldn't stay at any other hotel in Torrington and from now on every where I travel I will book with HIE first.
The hotel itself needs some love. It's shabby, little things are not fixed, therefore people don't treat it well. The staff was helpful and tried. There was a pot of coffee in the morning which is really all I need.
Nothing hole in the wall used bath soooo milddew O n shower certain hair o ,c the sheetsand I will never ir recommend your hotel to anyone 3 cars and no comte breakfast and it smelled bad
Great location and the beds were super clean and comfortable- we had a great nights stay. The breakfast was really good and the staff was excellent. I highly recommend this hotel.
Clean room, pool inside the hotel, enough space at the breakfast and sufficient food. The Mexican restaurant in the neighborhood is excelent. Good choice towards Rushmore.
In a small town on a Sunday morning in the rain on Mother's Day, it was an OK place to stop on our way across Wyoming-best of the hotel choices in town.
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