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What an incredible hotel! I couldn't have been more happier than what I recieved. First of all, the staff were the most friendly, warm and welcoming people I met in Japan, from making sure you have everything you need to even opening the elevator door for you, they surely do exceed to give the best impression and make your stay at Hotel NOUM the easiest, most relaxing experience possible. All staff spoke amazing English and I never had any trouble communicating with them. And then the room, I booked a Single Room with Shared Bathroom and River View, it was AMAZING! Super clean, big, lots of space for moving around and places out of the way to put your suitcase. It was super fresh and bright, and had everything you needed; big bed with pajamas, good air conditioning/heating, a desk and comfy chair, a full size mirror, a sink with fresh towels and flannels, lots of lights, power outlets everywhere, and the most minimalist, simple decor that was relaxing to look at. The showers and toilets were all super clean like everywhere else in the hotel, good pressure and the fragrance of the soap/shampoo/conditioner was sooooo nice and calming. The cafe, combined with reception, on the first floor served amazing breakfast, you get a plate, a fresh juice and a tea/coffee. I included breakfast in my stay which I think was a good idea because there are not many other places I noticed in the area open early in the morning. Everything I ate was tasty, and it was always a good vibe and atmosphere in the cafe/reception. And yes, they have great services such as laundy room, refrigerators/freezer, a rooftop terrace, a baggage room for before/after check out, and of course the cafe.

Great value for money. Excellent location - metro station at door front. Getting around the city was very easy. Lots of food options and shopping available locally. A great supermarket opposite the hotel. Easy check-in. Polite staff. Very clean and comfortable room. Room was small but this was expected. We had the breakfast included in our stay. There were plenty of options for breakfast including Japanese and Western.

Amazing breakfast, free ice creams and late night ramen, onsen on top floor, manga library. Cute matching pyjamas to wear. Helpful staff. Great location.

Another great place to stay. Excellent staff and facilities - breakfast options not as good as Kyoto though. Lift access was a bit average sharing with mall but close to train, food, restaurants, shops, and the best cake shop right downstairs. Big spacious rooms and excellent bathroom facilities.

Perfect location. Good brekky. Comfy beds.

Nothing I hated it

Bath in the room - Japanese style

They had beautiful rooms withspa baths available, as well as complimentary bath salt to improve the experience. They also have specialty baths you can purchase, such as honey, milk, wine or sake! We loved the food available and the staff were always helpful and polite. We extended our stay multiple times since we loved the location!

Spacious & clean. Staff was very welcoming.