110 Interstate Dr NW, Cleveland, 37312, United States of America
#4 of 23 hotels in Cleveland
Guests' ChoiceBased on 425 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
9.1
Value for money
8.4
Free Wifi
8.8
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End of dialog contentReviewed: May 26, 2024
Donkey
United States of AmericaThe room's door has absolutely no sound-proofing, as though the door was wide open as you have to hear elevators and everyone talk in the hallway throughout the night. Low water pressure and no hot water for the shower. Also, you have to run water for 10-15 minutes for the water to at least get warm. Not sure what the issue was with that. ...But at least I didn't have to take cold showers and no sandstorms 😃
Clean room. Clean facilities. Friendly staff.
Stayed in April 2024
Reviewed: May 26, 2024
Theresa
United States of AmericaPool not being opened
Location was good breakfast was too expensive
Stayed in May 2024
Reviewed: May 22, 2024
Jeremiah
United States of AmericaNo free breakfast.
It was all good.
Stayed in May 2024
Reviewed: May 4, 2024
Donkey
United States of AmericaThe doors have no soundproofing. My room was next to elevators. The noise from elevators and other guests was as though my room's door was wide open. Low water pressure and water temperature only got warm, no hot water. Had to let water run for about 15-minutes for shower water to get warm enough to shower without being cold. My room was on the 3rd floor, so I don't know if that had anything to do with it. But at least I had clean warm water and no sandstorm...
Clean facilities, friendly staff.
Stayed in April 2024
Reviewed: March 29, 2024
Robert
United States of AmericaThere was t anything we didn’t like
The location was great.. it was very inviting to look at. It was close to restaurants, and the highway.
Stayed in March 2024
Reviewed: March 21, 2024
Patricia
United States of AmericaCould be spruced up a bit...paint chipped in room and baseboards need cleaned or painted.
Location and price...very friendly desk clerks.
Stayed in March 2024
Reviewed: March 10, 2024
Barbara
United States of AmericaThe bathroom is very tight, door barely passes toilet.
Easy access off of I75 as we were traveling from Florida to Ohio and Cleveland, TN is a nice half way point.
Stayed in March 2024
Reviewed: March 4, 2024
Janice
United States of AmericaSee above.
We did not eat breakfast at the site....one of the reasons we regularly choose Holiday Inn Express is for their good breakfasts - especially the cinnamon rolls. Breakfast had to be purchased....not a fan!
Stayed in February 2024
Reviewed: February 23, 2024
David
United States of AmericaClean
Stayed in February 2024
Reviewed: February 23, 2024
Beth
United States of AmericaNothing.
Everything was wonderful! Our breakfast was delicious. All staff were very personable and friendly.
Stayed in February 2024
Reviewed: February 18, 2024
Libertee
United States of AmericaFriendly staff, very clean
Stayed in February 2024
Reviewed: January 20, 2024
Donald
United States of AmericaComfortable room and beds. Bathroom was newly redone. Great location for us.
Stayed in January 2024
Reviewed: January 11, 2024
Brian
United States of AmericaStaff; friendly and responsive to needs
Stayed in December 2023
Reviewed: January 3, 2024
Jessica
United States of AmericaThe food
Beds were very comfortable
Stayed in December 2023
Reviewed: January 1, 2024
Andrea
GermanyI arrived on a Sunday night and booked the place because it was off the highway and had a restaurant, which is NOT open on Sundays. That really was massively disappointing since I was exhausted from driving and didn't want to go out again. Thankfully, I got door dash but they need to be more clear about that as it's mot listed on the booking page and on there website there is only the brunch menu
awesome place, so cozy, fantastic room I was so happy there and the breakfast is excellent it was fresh and delicious and the staff is super helpful and they have a snack bar and drinks so you can always get something.
Stayed in December 2023
Reviewed: December 29, 2023
Wendy
United States of AmericaWe loved the restaurant & the perfect location. Also, the room was clean spacious & cozy!
Stayed in December 2023
Reviewed: December 22, 2023
Wanda
United States of AmericaNothing :)
Hotel was VERY CLEAN and the bed was honestly the most comfortable hotel bed I've ever slept in. I usually toss and turn and don't get much sleep. I was so thankful for that sleep you have no idea. The staff was excellent and very attentive. I will definitely recommend!!
Stayed in December 2023
Reviewed: December 10, 2023
Pam
United States of AmericaIt's Beautiful and So Nice and clean. The Staff is so Friendly.
Stayed in December 2023
Reviewed: December 6, 2023
Valerie
United States of AmericaThe lady that cooked our breakfast was awesome
Stayed in December 2023
Reviewed: November 30, 2023
William
United States of AmericaNice place to stay, staff was great.
Stayed in November 2023
Reviewed: November 25, 2023
Jaqueline
United States of AmericaI like everything I just would recommend to improve toilet paper quality a little bit the one you offered is terrible to clean with. I also recommend to find some bathroom doors holder installed when guests need to keep the bathroom door open still it doesn’t stop opening,
I love the shampoo, hair lotion, body wash bottles nice size and extremely convenient for travelers . Room cleanness pillows middle firm not terrible soft from other hotels that I had traveled before. Room curtains was amazing I could make it light room or dark us I need. Love the wipes disinfectant all over the place.
Stayed in November 2023
Reviewed: November 21, 2023
Robert
United States of AmericaN/A
Excellent customer service and very polite staff!
Stayed in November 2023
Reviewed: November 20, 2023
Bernard
United States of AmericaAll the lady bugs that was in our room
We really enjoyed stay
Stayed in November 2023
Reviewed: November 20, 2023
Jonathan
United States of AmericaThe only thing I didn't like was the bathroom door desperately needed some wd40.
Friendly staff as soon as I walked in the door. The room was very clean, bed was soft and ample plug ins throughout the room.
Stayed in November 2023
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