Reviews of The Shores at Lake Travis, a VRI resort
Reviews of The Shores at Lake Travis, a VRI resortThis rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
Politically sensitive comments
Promotional content
Illegal activities
Personal or sensitive info (e.g. emails, phone numbers, credit card info)
Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
Spam and fake content
Animal cruelty
Impersonation (i.e. if the writer is claiming to be someone else)
Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing
1 - 7
Reviewed: July 25, 2021
Anthony
United States of America
2 Reviews
7.0
Good
• Leisure trip
• Family with young children
• Two-Bedroom Cottage
• Stayed 1 night
• Submitted from a mobile device
Asked for support from the staff to get pillows and covers but the persons answering the phone were not able to help.
While the room is advertised for 6 people, there wasn’t enough pillow or cover for all of us. Despite 2 calls made, the maintenance crew never came to bring us these pillows and covers.
Great value, convenient stop during a family road trip
Stayed in July 2021
Reviewed: July 10, 2021
Bonny
United States of America
10 Reviews
1 helpful vote
9.0
“Very relaxing”
• Leisure trip
• Couple
• Two-Bedroom Cottage
• Stayed 3 nights
• Submitted from a mobile device
One of the bedrooms could’ve used a dresser. It only had a bed and the two bedside tables. Also the coffee maker still had some coffee inside it.
The condo was very nice and clean. Had everything we needed. We especially enjoyed sitting out on the deck watching the deer and fawn that were just a few yards away!
We would definitely come back again!
Stayed in June 2021
Reviewed: September 26, 2022
James
United Kingdom
17 Reviews
10
“Great, comfortable and quiet location.”
• Leisure trip
• Couple
• Two-Bedroom Cottage
• Stayed 2 nights
• Submitted from a mobile device
Property starting to become dated but still comfortable and enjoyable stay. Not a problem really.
Great location and facilities. Amazing seeing and feeding the local deer by hand. Great for the price. Free parking.
Stayed in September 2022
Reviewed: May 9, 2022
William
United States of America
2 Reviews
10
“a nice place and a very good staff who took care of our concerns. look forward to our next trip,”
• Leisure trip
• Couple
• Two-Bedroom Cottage
• Stayed 3 nights
• Submitted from a mobile device
A/C problems
location
Stayed in May 2022
Reviewed: June 19, 2021
Liz
United States of America
5 Reviews
4.0
“What to expect”
• Leisure trip
• Family with young children
• Two-Bedroom Cottage
• Stayed 4 nights
• Submitted from a mobile device
When you walk into the unit it is extremely old and run-down it has a old smell to it needs a new paint job, needs new tiles as they are all broken up and chipped. THE carpet was filthy, Furniture was smelly the pull out bed mattress was dirty, smelly and ripped to shreds. Had holes. We did request a new bed mattress, they were very prompt and getting us one. When we pulled off the old mattress the Springs were broken and they have tried to repair them with wires across but those were also broken. So a new mattress other than being clean really was not an improvement.
The kitchen floor has broken tile doesn't even go all the way to the walls the appliances were adequate, countertops for stained, chipped, had been cut on for years and years. Curtains didn't cover the windows all the way, cracks where people could see in.
Bathrooms were amazing as they have been redone.
Walls and ceilings NEED to be painted.
IN the entryway when you walked in the tile was wet from the AC unit being in that closet and the carpet was also wet for about a 3 foot area outside the wall was damp and moldy smelling.
Shower curtains in the bathroom were moldy.
Both bedrooms needed paint and the drawers were nailed shut and the ones that did open were hard to open/close. Closet doors in 2nd br were hard to open /close. Needs a ceiling fan in the master.
Front porch was wet the whole time from A/c unit leak.
Linens were adequate. The pillows were stained. Some of Blankets smelled like B.o. The trash can was dirty. Utensils and silverware were dirty. Your Cleaning people need to spend time checking these items for cleanliness. Coffee pot leaks.
Back porch.
Unit was a good size.
Loved the Master shower.
Second bath was very nice.
Unit stayed cool.
Stayed in June 2021
Reviewed: September 27, 2021
Anonymous
United States of America
1 review
10
Exceptional
• Leisure trip
• Family with young children
• Two-Bedroom Cottage
• Stayed 2 nights
• Submitted from a mobile device
The ac got too cold 🤣 deer droppings, but obviously not the properties fault
Spacious accommodations, full kitchen, beautiful area, quite, all the deer! Oh and the heater in the bathrooms! Ac also worked fantastic
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
