16461 Racquet Club Road, Weston, FL 33326, United States of America
#4 of 7 hotels in Weston
Guests' ChoiceBased on 327 hotel reviews
7.8Cleanliness
7.9
Comfort
8.0
Location
8.5
Facilities
7.9
Staff
8.1
Value for money
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Yuyo
Puerto RicoN/A
great location
Stayed in May 2024
Reviewed: March 29, 2024
Ellen
United States of AmericaA bit outdated and the pools were very crowded.
Clean, friendly staff, tons of amenities.
Stayed in March 2024
Reviewed: March 1, 2024
Linda
United States of AmericaLack of communication & no management: activities always started late or times were changed without notice: hot tub & fire pit broke: had weekly barbecues that you had to wait 45 minutes for food—extremely disorganized.
Friendly staff: fun water aerobics: shuttle to nearby locations: large (but cold) pools
Stayed in February 2024
Reviewed: February 27, 2024
Lauren
United States of AmericaCrowded pool. People claim chairs early by leaving their stuff on a towel and then you never see them. It was a little frustrating to show up at 10am and have no where to sit. Especially with kids.
Great facilities. Laid back - Lots of older, retiree's which was great for our family with small children. Get to the pool early to get a pool chair!
Stayed in February 2024
Reviewed: February 22, 2024
Mickey
CanadaUnits are very dated no dish rack. Although the pool was nice, you couldn't get a chair or lounger any day. people were lined up before the pool opened to grab loungers. Not nearly enough pool facilities for the amount of units.
Average accommodations, Outdoors maintain nicely.
Stayed in February 2024
Reviewed: February 20, 2024
Sprankel
United States of AmericaClosed hot tub too rarly
All
Stayed in February 2024
Reviewed: February 20, 2024
Carol
United States of AmericaLounges at the pool
Good location
Stayed in February 2024
Reviewed: February 3, 2024
Barbara
United States of AmericaRooms are outdated and old. Need to be updated and redone.
Location, pool, nice staff
Stayed in January 2024
Reviewed: January 24, 2024
Farrah
United States of AmericaOld, kinda smelly rooms that had roaches (dead and alive)
Great pool.
Stayed in January 2024
Reviewed: December 27, 2023
Steve
United States of AmericaA/C worked moderately and water pressure was the same
Great value for the accommodations
Stayed in December 2023
Reviewed: November 26, 2023
Terry
United States of AmericaThey forgot to put a shower curtain in the shower.
Room and facilities were clean and location was excellent
Stayed in November 2023
Reviewed: November 18, 2023
Gladys
Trinidad and TobagoNothing
Great location, very helpful staff, clean.
Stayed in November 2023
Reviewed: October 22, 2023
Petraitis
United States of AmericaSofa bed
King bed fine. Sofa bed dirty but staff quickly remedied and brought in a clean mattress
Stayed in October 2023
Reviewed: September 14, 2023
Jose
United States of AmericaCould have been more Clean and room was dated, also had worn out wall corners.
Did not have Breakfast location was great.
Stayed in July 2023
Reviewed: September 4, 2023
Niura
United States of AmericaMy shower was beoken
I love the room
Stayed in September 2023
Reviewed: August 12, 2023
Tara
BahamasNo daily housekeeping
It was a comfortable property and fun.
Stayed in July 2023
Reviewed: July 27, 2023
Tara
BahamasNo housekeeping service
It was clean
Stayed in July 2023
Reviewed: July 19, 2023
Marisol
DenmarkWhen I checked in the man was not very good at it. The extra blanket for the pull out sofa was very very old. I didn't use it and went to Walmart to buy a new blanket. The pictures in the ad do not correspond to the actual apartment. So I thought I was getting a pool view in the balcony...I got a parking lot view. Make sure you read the fine print. There are two doors to get into your apartment. The hallway door says building number followed by the room number and the A and B. But no one explained this at check-in. Once you figure out the technique to get the key card to work you get through the first door and find yourself in a small corridor and two doors one is A and one is B. You need to use your key card again to get into your apartment. You have to have a special technique to open the doors and I had to figure it out...over several days. Initially your key just doesn't work. There's no salt, pepper, coffee or tea. No basics...so you have to go buy everything! Even hotels provide coffee and tea. Plan ahead and get basics so you can relax once you have arrived. It's questionable how much they truly clean the pool.
The apartment was spacious and very clean. The staff was very accommodating. Check out was real easy.
Stayed in July 2023
Reviewed: June 19, 2023
Brian
New ZealandOpened up sofa bed to make and found large quantity of food crumbs in bed fold.
Requested a 7th floor room after first and 2nd of three stays wasnt available. Kitchen good
Stayed in May 2023
Reviewed: June 19, 2023
Brian
New ZealandHad room on 6 level one under top. Room above dragged furniture until 2.00am very noisy from above. Air conditioning very noisy, pull out sofa bed not very good quality, booked for 3 adults but no bedding for sofa bed.
Nice pool complex, good shuttle service to nearby shopping centre. Kitchen reasonably equipt.
Stayed in May 2023
Reviewed: March 13, 2023
John
United States of AmericaBooked a Deluxe King in Sep. 2022. Booking was confirmed. Found out the day before my travel that the reservation was cancelled without my knowledge, allegedly because my Credit Card was invalid. Resort did nothing to resolve the issue. I had to scramble to rebook but got an inferior unit (Queen with no kitchen) for $200 more. Oddly used the same credit card that they said was invalid. I guess they didn't help me correct the original confirmed booking in order to make me book at the higher rate.
Stayed in March 2023
Reviewed: March 2, 2023
Karen
United States of AmericaAreas of improvement. Need more chairs around pool. Elevator in osprey building broke for 4 weeks. Need new pool towels.
Stayed in February 2023
Reviewed: February 14, 2023
Gary
United States of AmericaKitchen a little small, mattress was terrible.
Good price, plenty of space, good location
Stayed in January 2023
Reviewed: February 12, 2023
Ivan
United States of AmericaNot enough chairs at the pool
Pool
Stayed in February 2023
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