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  5. Reviews of TownePlace Suites by Marriott Charleston-North Charleston

Reviews of TownePlace Suites by Marriott Charleston-North Charleston 3 stars

7535 Northside Drive, North Charleston, Charleston, SC 29420, United States of America

#86 of 149 hotels in Charleston

Guests' Choice

Review Score

Based on 173 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.3

  • Free Wifi

    8.9

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Showing 1 - 25

  • Reviewed: May 27, 2024

    8.0
    Nice size room and breakfast was good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Bed to hard, & someone was constantly knocking at someone else's door close to my room throughout the night waking me up every time. The bathroom floor was coming up & it had tape on it to hold it down.

    Beautiful lobby great location

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Good value, clean
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a strip of tape on the carpet holding it down. The tub facet was very loose, hole in carpet

    Nice size, full kitchen, nice staff, free washer and dryer

    Stayed in May 2024

  • Reviewed: March 26, 2024

    8.0
    Nice, affordable place to stay
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 9 nights
    • Submitted from a mobile device

    Not much variety in food. Kitchen cabinets are not functional due to faulty construction.

    Clean, quiet, comfortable. Mario was exceptional in his customer service.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Family with young children
    • King Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    Condition of bathroom plumbing, housekeeping

    Location, room layout

    Stayed in March 2024

  • Reviewed: February 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing was the water wasn't really hot. That really wasn't a problem but that was the only thing I could think of.

    The person who checked us in was very very friendly. Every time we came in contact with her she had a big smile and was so kind. I notice she was like that with all her guest.

    Stayed in February 2024

  • Reviewed: December 31, 2023

    8.0
    It was a nice stay
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    The toilet was broken during 5 days of our stay ..leaking on the floor , they were coming to fix it but it took 5 days . Housekeeping is not coming automatically everyday plus when they came it was just fine work

    People were really kind, the room was clean and nice, the little kitchen was perfect, the breakfast in the morning was okay.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    9.0
    Great location in North Charleston, right off interstate 26, affordable rates, clean and well kept
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed
    • Stayed 1 night

    In room coffee maker didn't work well.

    Breakfast was good: sausage, eggs, breads, oatmeal, fruit, juice, cereal Room was clean and nice. Lobby was nice and facilities are well maintained.

    Stayed in December 2023

  • Reviewed: November 22, 2023

    7.0
    I’d stay again.
    • Leisure trip
    • Solo traveler
    • One-Bedroom Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Hallway carpets dirty.

    Many food options nearby. Easy access from I-26. Less than 20 min to downtown Charleston and 15 to airport. Room comfortable. Breakfast good.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    9.0
    Good as expected.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Hallways where dirty.

    Breakfast was Good.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    I travel with a service dog & have paperwork to prove it. I typically pick pet friendly places to stay just to make it easier. They say pet friendly. However, I was not allowed anywhere near the breakfast area with my service dog. Which happens to be in the lobby area, so I had to speed through every morning to take her out. Plus, I was not allowed to grab breakfast, which was part of our stay. We had to get breakfast elsewhere. Employees were very rude about it & made it very clear I was not welcome with my service animal.

    Amazing full room, great amenities.

    Stayed in September 2023

  • Reviewed: October 10, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great

    Everything was nice, orderly and Peaceful

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Not sure who canceled my room
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    They said that my room was canceled on Sept 26, and being that I booked through booking, it makes me not want to booked through you again. I feel like Booking canceled my reservation and because the hotel was booked up anyway, it was no lost on their part.

    The check-in staff was great!! For some reason, when I tried to check in, they said that my room had gotten canceled (not by me), but Miguel reinstalled my reservation and gave me my room back. We saw him every morning, and he was always pleasant.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Would stay here again. Friendly staff. Conveniently located. Great breakfast.
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Reservation issues and wrong guest check in at arrival

    Nice room size with full kitchen, comfortable bed, clean

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Roaches in kitchen area. Breakfast could be better not crazy bout microwave Bacon.

    Location staff .

    Stayed in October 2023

  • Reviewed: September 25, 2023

    7.0
    Just needed a place to lay my head for a beach trip.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I paid for a king studio and was placed in a queen studio with a broken dishwasher, iron and ironing board.

    The bed was super comfortable.

    Stayed in September 2023

  • Reviewed: August 13, 2023

    9.0
    It was perfect for my purpose.
    • Business trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Location, price, cleanliness

    Stayed in August 2023

  • Reviewed: August 1, 2023

    7.0
    It was better than expected.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The hallways need to deep cleaning in carpets. I smelled food walking down the hallway, which isn't a problem but it should be a more neutral smell. That would help the atmosphere.

    It's was nice and affordable.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    9.0
    The good outweighed the bad so I would stay again.
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    When we arrived it looked like one of the beds had soiled sheets and pillow case so we had to request a clean set. The wash cloths were paper thin and the hall carpets especially the one in front of the elevator, need cleaning and vacuuming but beside that everything else was great.

    The afternoon dinner on Thursday was a added bonus as well as a hot breakfast every morning. I enjoyed the pool table but didn't get to enjoy it as much as I wanted because of having to share with other guests. Love seeing the grills and firepit but did not get a chance to use either.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    9.0
    The stay exceeded our expectations and we would recommend this hotel to others!!!
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Laundry room could use an upgrade as I had to wash my clothes twice because the washer kept hanging up but that is literally my only critique.

    Quick check in. Wonderful, Friendly staff. Clean environment. Great price. Good breakfast. Absolutely loved our stay!!!

    Stayed in June 2023

  • Reviewed: June 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    I appreciate the complimentary breakfast but would be great if a few items were added. Grits, gravy biscuits...just a thought.

    The size and comfort of the room. The convenience of having a kitchen in the room.

    Stayed in June 2023

  • Reviewed: June 3, 2023

    7.0
    Good value- neighborhood a bit sketchy.
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights

    The toilet was leaking in the bathroom the whole time. No one fixed it.

    Loved the big fridge/full kitchen in room.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    8.0
    Very Good
    • Solo traveler
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The kitchen is nice, fully functional

    Stayed in March 2023

  • Reviewed: May 22, 2023

    8.0
    it was clean just the appliances was noisy but overall not bad for the price would stay there again
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    the refrigerator was noisy and the bathroom was dripping noisy

    it was clean

    Stayed in May 2023

  • Reviewed: January 2, 2023

    8.0
    Comfortable and Friendly
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The place was mostly clean except for a few corners and little uncleaned food in the Fridge.

    Comfortable place with nice interior and good area. Mostly clean, good space with Kitchenette. Friendly staff.

    Stayed in January 2023

Showing 1 - 25

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