There isn’t anything we didn’t like

We loved the 2-bedroom suite, breakfast in the morning and the pool/jacuzzi and the friendly staff

Stayed in February 2024

The main entry door was'nt working, we had to walk around to the next building. Also, the second day for personal reasons we had to leave early. We were charge for the whole 24 hours.

The breakfast is good although there's not alot of variety.

Stayed in November 2023

I was on the bottom floor so it was really noisy early in the morning when I was trying to sleep in.

Location. Very clean and comfortable. Great TV.

Stayed in February 2023

friendly staff, clean property, comfortable bed

Stayed in February 2023

The sheets didn't fit the bed and the bathroom is very small. The whole setup is kinda weird. There are two hotels right next to each other. The Summer Hill suites is the operating hotel and most of the Towneplace is shut down except for the rooms. I also think there are people who are living in the Towneplace full time. The sit around outside and smoke.

I liked having kitchen facilities and the bed was very comfortable. I liked being able to walk to the grocery store to get supplies. It's very quiet too.

Stayed in February 2023

Very clean.

Stayed in January 2023

Navigating the building and garage with one elevator. The TV remote was hard to navigate and the cable was so limited, I used Netflix and Amazon to watch TV.

Location. parking garage

Stayed in December 2022

Everything was great!

Nice, Clean, Updated Hotel! Staff members are super friendly and helpful!

Stayed in January 2023

housekeeping never cleaned our room.

I’ve always liked this place.

Stayed in November 2022

the noise from loud mufflers on the cars driving on Bakerview drive. for four nights Apri; 14th to April 18th the people in the room above us on the 5th floor walked like they were cloggers. It was very bothersome to us especially later at night when we were trying to sleep,, I asked for a room change on Monday However, they checked out that same day. The people who were above us after that you could here walking but it was hardly noticeable

The breakfast was good . We loved our King Suite. Our King Suite was just what we needed for a 2 week stay. Amber who cleaned our room on the full clean day did an excellent job. Overall the facility was immaculate.

Stayed in April 2022

NA

Everything about the hotel was wonderful

Stayed in February 2022

N/A

The rooms were spacious and perfect if you were staying for a long period of time, with the mini Kitchen. Is a great option if you travel for work and have to stay for long periods of time and do not want to always eat out. Rooms were clean, beds were comfortable, and resort in general was really clean and well maintained. There is also a bar that is open 5pm-11pm daily, which is nice, and free breakfast served daily.

Stayed in March 2022

parking lot fighting

pool

Stayed in January 2022

I discreetly told the front desk after our first night that the carpets were not well vacuumed and kitchen counters seemed gritty. This was not a small oversight--previous guests' trash was under a rolling ottoman. We have stayed before and this was not an issue. In this economy, everyone is a newer employee, so I recommend they supervise and/or train more to avoid guest complaints.

The room/suite is spacious for my family of 5, breakfast each day was very nice--with fresh hot options and lots of spaces to sit, front desk staff very nice; pool area and pool + hot tub are big enough for groups to spread out; location is near freeway and shopping.

Stayed in February 2022

The dirty dished that stayed all night in the corridors. We did not eat breakfast at the hotel. Did not know it was included. We were not told by staff at checkin.

The proximity to the airport makes traveling easy. The shuttle every 30 minutes provides a sense of comfort. I liked that the window could be open for fresh air.

Stayed in November 2021

Pool towels were not stocked well.

Plenty of parking, surprised by a 2nd full bathroom---great! While close to highway and roads, our room faced landscaped tall trees for a very pretty view out the window. Pool & hot tub were great.

Stayed in October 2021

Everything was great.

Stayed in September 2021

It was convenient to get back and forth to WWU. Rooms were spacious, clean and quiet. Checkout was at noon not 11am and there’s a little snack market in the reception area. Staff extremely helpful, quick check-in and checkout.

Stayed in September 2021

It was nice to have a full kitchen.

The front desk attendant was friendly.

Stayed in March 2024

Pool was disgusting. Very dirty. And the chlorine was horrible in both pool and hot tub. My whole Party had to Shower 3 times in order to get our skin to stop stinging. We told the receptionist and they never offered a refund or discount.

Stayed in April 2023

Booking’s website shows a room with a full oven, so we planned accordingly. Also the main reason we stayed there. Only a mini-kitchenette, so we had to adapt. Bed with too soft pillows and only a dubet: too hot and not much alternative. One of two elevators out of order our whole stay

Because of COVID-19 issues, the breakfast was a choice of two bags, neither of which was very good. One at least had a banana. Under the circumstances, I’m not sure what more they could have offered. The street didn’t flood.

Stayed in November 2021

The couch was really disappointing. And had a huge pee stain.

Stayed in October 2021

nothing

The dining area.

Stayed in January 2023

There are no comments available for this review

Stayed in December 2023