very helpful and friendly staff from Mike at valet parking, our waiter Jorden, and the front desk staff all were great. Our room was clean and well appointed, comfortable king bed. liked that the hotel was off the beaten path but right on the ocean.

Stayed in March 2023

it was out of town a little bit only 15-20 min walk to the stores no traffic and amazing views

Stayed in March 2023

Great location - quiet . The on-site restaurant was amazing too !

Stayed in February 2023

The carpeting outside of our room was stained and the room was a little musty. But overall, it was a wonderful experience.

Wonderful staff and beautiful lobby/surroundings

Stayed in February 2023

Minor demerits for no elevator in the 3 story Park Wing and an early rising Roscoe the Rooster on the Ewa side will get you up for a sunrise beach walk.

First time back since the renovation and it definitely amps the cachet factor. Always loved the New Otani and the Kaimana rebrand is even better. Best beach on Gold Coast imho and the new Park Wing Suites are a great value at 500SF.

Stayed in February 2023

The food is good but not great. You can tell the menu is recycled for each meal. Same potatoes from dinner served for breakfast. Too much oil and grease. Stick with the salads.

Excellent location, private beach and stunning restaurant and lobby area. Excellent cocktails and good presentation. Great vibe

Stayed in February 2023

The hotel did not honor the type of room booked. When we stayed there previously in early 2020, a "city view" meant looking towards downtown and seeing all the pretty lights at night. This time they tried to put us on the opposite side looking at parking lots and the sides of other hotels. They also ignored my request to be in a quiet area away from the elevator. We returned to the front desk and had to pay more to upgrade to a better room, which had a view of Diamondhead and was bigger and was away from the elevator. It still also overlooked a parking lot, but we did not get bothered by any noise. The other problem was the fact that the air conditioner blew right onto the bed. I was able to sleep there in spite of that, but my husband ended up sleeping on the sofa, even though it wasn't really long enough. I should also add that the pillows were too thick for me, but I travel with my own pillow anyway. Also, if you don't have a car and want to eat at restaurants downtown, it is a fairly long walk (for most people). We were happy with the great restaurant there, so didn't care about that.

The location is very good if you want to be in a quiet area away from the noise of downtown, which is why I picked it. It is right on the beach too. For those who like nature, the aquarium and zoo are within walking distance. Also, a monk seal regularly rests on the beach there. We saw people surfing and swimming there. The bed was comfortable. Shower pressure was good, though we were only on the third floor. The restaurant has very good food, though it is expensive.

Stayed in February 2023

NA

great customer service and close to lots of activities

Stayed in February 2023

who wants to live in a stylish place( neo vintage old school)then you are here

Stayed in January 2023

Food in the hotel is expensive

amazing location, but far enough away from the hustle and bustle of Waikiki

Stayed in February 2023

No complaints

Everything

Stayed in January 2023

N/A

Location, awesome staff, great restaurant

Stayed in January 2023

The Kaimana Hotel is my favorite place to stay in Honolulu. The location on the beach, the views from the rooms, the friendly vibe in the restaurant and bar--it is totally worth the splurge!

Stayed in January 2023

I would certainly stay here again! Small areas for possible improvement - I wish the in-room dining menu were larger, and I wish service at Hau Tree were a touch faster (which is my wish for pretty much everywhere in Honolulu that caters to tourists). I do wish there were more options for dining nearby, but we just walked into Waikiki for that and used delivery. An idea to consider for best safety, that is definitely not within control of the hotel - there are a lot of homeless in Honolulu, so if you walk into Waikiki after dark, consider crossing the street and walking along the well-lit and often-in-use tennis courts, rather than along the park on the same (ocean / makai) side of Kalakaua as the hotel - the park on the same side has a section that is poorly lit where homeless folks seem to congregate and camp out.

This location cannot be beat! I used to live nearby. The last time I stayed here was pre-CoVid under the old ownership; I am a single mom & pre-CoVid I traveled back to Honolulu for work-related reasons with my son and a sitter. We were often the very youngest people here and got stink eye. This Dec 2022 trip was just with my son for relaxation. There is a new happy, welcoming, inclusive vibe certainly to families with kids. Clientele seemed also to have increased diversity in all ways, and from what I observed everyone was treated with respect and kindness from the staff. All together the vibe now better matches the vibe at Kaimana Beach and in all of Honolulu. Ella on staff at the Hau Tree is fantastic with kids. I love the menu at the Hau Tree. Fantastic sea food and also mixed drinks. The entire hotel is very clean. I love the new decor! There were more outlets than I needed everywhere I needed them in our Diamond Head view room. I received text updates about workshops and got to make a lei for the first time (despite having lived here 3 1/2 years I never had done that before!). I was texted also about at least one workout class that I didn’t do - but I appreciated the text updates.

Stayed in January 2023

The room was quite small, but it sufficed. I wish they had a microwave in the room but I'm sure some of them do. The split air conditioner was beating directly on my side of the bed and gave me a major head cold.

we've stayed here many times before even though we've lived on the island most of our adult lives. The GOLD COAST is a special area of the island that we are drawn to.

Stayed in January 2023

It was all good.

The staff was terrific at hospitality. I enjoyed my stay very much.

Stayed in January 2023

slightly further away from the shops

super nice vibes!!!!

Stayed in December 2022

Slightly far from the major shopping/eateries of Waikiki, the bus is not as frequent as other locations like Waikiki. Hotel does not offer free parking, valet parking is $40 per day, that makes the car rental "double" expensive. Uber/Lyft service is good and reliable most of the time, but not as convenient as having your own transportation, one can only walk so far in a day, that's the only drawback. The Hotel should let their customers know that public parking or off street or other parking options available.

The room with corner view of the ocean and mountain, the activities were fun and enjoyable. Food was great at the Hau Tree. Housekeeping services were excellent, very responsive and prompt. Room and bathroom are always clean, the shower with the hand-held is best.

Stayed in December 2022

The location was very peaceful, away from the chaos of the main drag of Waikiki. Staff were friendly, rooms were comfortable, and walking straight into the beach every day never got old!

Stayed in November 2022

absolutely nothing

Excellent peaceful location at the end of Waikiki Beach. Spectacular view, a short pleasant walk from the hustle and bustle. The decor is soft, pretty, very relaxing.

Stayed in November 2022

One staff member when I returned a broken scale (for the 2nd time) was fairly curt in his response ((OK, we'll fix it!) and then failed to follow through. After yet another call to front desk, a third and still broken scale was delivered.

Off the beaten Waikiki track but near enough to enjoy it and Diamond Head. Fun decor, great coffeeshop and decent food.

Stayed in November 2022

Clean, great customer service and beside the beach.

Stayed in November 2022

no pool

location

Stayed in October 2022

rooms were quite small

great location and nice beach

Stayed in November 2022

I miss the Japanese Restaurant that was here so many years.

I have been coming here for more years then I can count….its the only place I will stay in Oahu

Stayed in November 2022