Some lights didn't work, light flickered in one bathroom and used tablet to request items however nothing happened. Good location but expected more and to be look after more for the money we spent. Cleaners were awesome.

Location and smell of reception - would love to know what that is. Loved the pool. Room was a good size but for the money I expected bigger.

Stayed in June 2024

Convenient location, clean and excellent staff.

Stayed in May 2024

Booked a room for 3 and everything was set up for 2. Add to request an additional bed while already booked, robe and slippers and towels only for 2. Only 2 chairs in the room when having breakfast at the table… breakfast was nay, nothing exciting about the continental option. Lack personal touch and engagement, everything goes thru iPad request from the room… contact less. The pool truly cold like mentioned by other people and comments. Supposedly at 83… more like 70ish, thermostat must be broken. Detector flashing above the bed non stop

Turkish bath Roof top High ceiling room and spacious Pool (but couldn’t use it being too cold)

Stayed in May 2024

The amenities weren't worth the price point. I wanted to get a tea at the bar that would be the same tea that was in the room and I was going to be charged $4 for the tea. There wasn't breakfast offered which doesn't compliment the price of the room. The sauna wasn't actually hot. I am confused why the temperature was so low. We had a shower with extremely hard pressure the hose would move on it's own and it hurt your eyes to put your face under the shower.

I appreciate all of the help with baggage and the attention for helping open the door. The front desk did change our room after we were initially put in a room that smelled like smoke. The room we had did have a kitchenette and the space was great for two people.

Stayed in April 2024

hand held shower with better water pressure. Hallways off elevator too dark

Room 503, it was large spacious room,, full kitchen, bath and walk-in closet..WoW!

Stayed in April 2024

The first room was too cold and could hear the wind but i receieved a better room when i asked for

Breakfast was great

Stayed in March 2024

Breakfast was good and tasty, but the service often very slow. They appeared short staffed most mornings.

A good hotel with very friendly staff, clean, modern and well equipped. The location was good and getting to most places in Manhattan was simple on foot.

Stayed in April 2024

N/A

Room, location, view and food were excellent.

Stayed in February 2024

I didn't receive my receipt for my stay. Was told it would be emailed to me. Not that big of a deal but with the 500$ hold on my card I wanted to be sure everything was right.

Food was incredible. Got room service for dinner since we got in late. Chicken noodle was 10/10. Morning we had breakfast and I had the salmon ny bagels. Which was incredible as well.

Stayed in February 2024

We had wanted somewhere with a bar/restaurant for the end of our days but this is more like a pit stop, albeit with solid options, and lacked any kind of a vibe!

The location was excellent for anyone traveling in via Grand Central. The hotel was well appointed and stylish in the lobby with very welcoming and capable staff at check in. Nice spacious and modern room, with the added benefit of a private roof deck! In another twist we realized that the hotel provided guest access to their swimming pool and Turkish baths which was a great feature!

Stayed in December 2023

Breakfast :)) but that’s ok as that’s the only negative thing i would find!

The only hotel we found with interior pool (perfect for kids), hammam, comfy beds, nice staff

Stayed in October 2023

The elevators were a bit old

It was overall very good

Stayed in November 2023

I found the rooms very dark - not enough light at all, and bathrooms were slightly dated.

Service was great and room size was also great and spacious.

Stayed in November 2023

Felt a little like kids weren’t always welcome - some guests complained about them making noise although they were not misbehaving - they just were having fun

Lovely hotel, rooms great and staff incredibly friendly

Stayed in October 2023

The in room iPads were not accurately sending the room service orders so we waited and lost an hour

Stayed in October 2023

I wish the bathroom was bigger in comparison to the size of the room, it was quite small. They also need to be a bit more through when cleaning the bathroom. The spa needs to be remodeled, the hammam room was nice but the massage room is old.

The staff were ever so nice. Size of the room was perfect and the microwave and fridge came in very handy. The location of the hotel was really good too.

Stayed in August 2023

No hot tub pool was amazing but small. No microwave

Food was amazing bed was comfortable

Stayed in August 2023

Construction noise. Very loud and we weren't informed. Didn't know until we were in the hallway outside our room and heard the jackhammering.

Construction work was very noisy and bothersome, however the Hotel Staff helped us change rooms to a nicer room so we put up with loud construction. We were gone most days, but it started at 7 a.m. so .. ya. . Location was good for us, a short drive to times square like just over a mile. A light Breakfast was included but I wasn't told until our last night. Pool is small, but clean. We used it twice, & it was not crowded. Turkish Spa is unique feature very nice I think I would return for another go at that. . Rooftop Bar is also nice though expensive, $23 for a small drink. But the iconic buildings view is very beautiful. I would stay here again.

Stayed in August 2023

N/a

Professional and very friendly staff

Stayed in August 2023

Excellent hôtel and exercent location. The staff was very friendly and very nice. Thanks a lot.

Stayed in August 2023

The hotel is newly renovated therefore some of the last touch facility is at our balcony. However, the view is quite amazing given it's quite cool to have balcony in NYC. The location is right at subway station but there's a soup kitchen near by. However, I don't think it's a major problem since it's still really safe and hey it's right at Park so it's still a fancy area. The butler is helpful too.

We stayed at Marmara hotel for 4 nights. The staff are extremely helpful and I like the fact that's it's not a chain hotel which makes it more cozy and our New York experience more unique. The location is perfect 6 train is literally 1 min away from the door. The room has plates bowls and everything that we need for a family to stay. It's also quite cool to have a pool and sauna in NYC hotel with this location and the price. The staff are helpful and willing to take extra miles in solving our problems. The bar is also good and to be fair the price is quite reasonable too. I'll recommend the hotel.

Stayed in July 2023

Great location, right next to a subway stop. Beautiful rooftop and nice pool in the basement. Very friendly staff. Nice rooms.

Stayed in July 2023

If I have to find a cons., it would the bathroom a little bit small. This mean that there was no space for keeping on the sink or nearby vanity products like deodorant, hair brushes. Just a tiny space for toothpaste and toothbrush.

I loved the fact that in the room we had a great espresso machine for not extra costs, the iron for the clothes and the hairdryer. Very comfortable beds and room very clean.

Stayed in July 2023

Was within walking distance to the main sights such as Empire state building, Grand central station, Chrysler building, Times square, Rockerfeller and Hudson yard (walking time avg 20-30min). Fulfilled my purpose. Staff was friendly and helpful!

Stayed in May 2023